IT Incident & Problem Manager
Fulton County
Fulton County's Department of Information Technology seeks an Incident/Problem Manager to lead the lifecycle of incidents and problems, identify root causes, and minimize recurrence across IT services. The role requires a Bachelor's degree in a related field and four years of incident and problem management experience, plus a valid Georgia driver's license. ITIL service delivery knowledge is preferred, and strong communication and collaboration skills are essential. #J-18808-Ljbffr Fulton County
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Incident & Problem Manager in Atlanta, GA vacancy
- ...Science, or related field; supplemented by four (4) years of incident management and problem management experience; or any equivalent combination of... ...Must possess and maintain a valid Georgia driver's license. IT Infrastructure Library (ITIL) service delivery process...SuggestedWork at office
- ...fast-growing firm looking for a Senior Manager, IT End User Services to join their dynamic... ...compliance and safeguard organizational data. Incident and Request Management: Oversee logging,... ...Microsoft 365 suite. Strategic Problem-Solving: Analytical skills to diagnose complex...SuggestedFull timeWork at officeLocal areaRemote workFlexible hours
$41.04 - $50.99 per hour
....*DescriptionThe Supervisor, IT Field Services oversees daily... ...experience at the supervisor or management level while being an... ...service management processes (incident, request, and change management... ...Required:Strong troubleshooting and problem-solving skillsAbility to...SuggestedHourly pay- ...Fulton County's Department of Information Technology seeks an Incident/Problem Manager to lead the lifecycle of incidents and problems, identify root causes, and minimize recurrence across IT services. The role requires a Bachelor's degree in a related field and four years...Suggested
Fulton County
Atlanta, GA2 days ago - ...Overview The Incident & Problem Management Analyst is responsible for ensuring a cohesive Incident Management, Major Incident Management, and Problem... ...years of experience defining, implementing, and improving IT Service Management (ITSM) processes. 3+ years of experience...Suggested
IRB USA Inspire Resources
Atlanta, GA3 days ago - ...Saransh Inc. is seeking an experienced Incident Manager with 8+ years in ITSM to translate operational data into business insights. Strong... ...will build dashboards, run weekly reviews, and partner with Problem Management to reduce recurrence, while driving automation opportunities...
Saransh
Atlanta, GA2 days ago - ...Job Title: Incident Manager Location: Onsite/Hybrid - Atlanta, GA Tax Term (W2, C... ...PowerPoint to communicate Incident trends, Problem areas, and Performance insights. • Convert... .... • Exposure to AI/automation in IT operations. • Experience identifying automation...Permanent employmentContract workWork at office
Apolis
Atlanta, GA5 days ago - Job DescriptionJob OverviewWe are looking for an IT Support Manager who loves solving problems and is passionate about building a reliable, secure, and... ...with SecOps on EDR/XDR alerting, phishing response, and incident runbooks; champion least‑privilege and device...Local areaRemote workShift work
$152k - $178.3k
Job Description Summary The Senior Manager, IT Legal provides strategic and operational leadership... ...production operations, including incident management, root cause analysis, enhancements... ...tools. Strong analytical, problem-solving, and decision-making skills. Relevant...Full timeContract workWork at officeLocal areaRelocation- Fulton County Schools seeks a Technical Support Specialist II to lead incident resolution and service delivery across district departments. You will provide Tier 2/3 support via on-site, remote, and field-based channels, owning issues end-to-end and guiding teams to reliable...Remote work
- ...The Support Manager is responsible for ensuring the availability, stability... ...platform. This role leads incident response, operational support,... ...of the Incident and Problem Management process, including... ...collaboration with business and IT teams. Produce daily, weekly,...Work experience placementLocal area
RaceTrac
Atlanta, GA4 days ago $80k - $90k
...Technical Leadership Manage a team handling complex, multi-system PIV... ...issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1... ...Qualifications ~5-10+ years in IT support, with 3+ years managing advanced...Permanent employmentContract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA2 days ago$100k - $140k
...and perspectives at AHEAD.This Project Manager will be a part of the Modern Data Center... ...effective project management.Help manage incidents and communication to various clients.Work... ...scope.Manage project risks, issues/problems, and activity progress to ensure project...For subcontractorWork at officeAHEAD USA
Atlanta, GA2 days ago$67.9k - $132.5k
...timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments,... ...are consistently met in a federal IT environment. The supervisor coaches... ...day-to-day management of customer problems, requests, and issues, performing...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Atlanta, GA1 day ago- ...If you want to tackle complex problems and redefine markets, you’ve come... ...place.JOB SUMMARY -The Senior Manager is an experienced technology... ...functions a plus.10+ years in IT service delivery and customer... ...production support requests, and incidents; manage risks and serve as...Full timeWork at office
- ...now.We are currently seeking a IT Delivery Director to join our... ...objectives and exercises latitude in managing operationsAccomplishes results... ...large, enterprise problems through matrixed organizationsGuide... ...production escalations, including incident response and change...Work at officeRemote workFlexible hours
- ...be your best, every day.Job SummaryThe Cyber Security Senior Manager, Incident Response reports to the Senior Manager of Security Operations... ...possible.Coordinate response activities across Security Operations, IT, Legal, HR, Corporate Communications, Privacy and other cross-...
$180k - $205k
...Senior Solutions Sales Manager G+D makes the lives of billions of... ...Possess understanding of current IT, cloud technologies and... ...with AMs to qualify customer problems and transform them into solution... ...SLAs, operation & maintenance, incident management and compliance) from...Contract workTemporary workImmediate start- DescriptionSummary: The IT Risk Director, Resiliency & Business... ...effectiveness to senior management.Provide consultation and guidance... ...of testing results, events, incidents, and industry best practices.... ...environment.Strong analytical, problem-solving, and strategic...Full timeWork at officeRemote workWork from homeFlexible hours
$131.2k - $164k
...cloud. At DigitalOcean, our Data Center Managers are critical to the success of our... ...Serving as the local escalation point and incident lead for operational or technical challenges... ...continuous improvement. ~ Excellent problem-solving and communication skills; you...Full timeLocal areaWorldwideFlexible hours$95k - $145k
...closely with Product, Engineering, and Customer Success to manage critical incidents, prevent recurrences, and drive long-term improvements in... ...interacting across all levels of the organization to understand problems, clarify ambiguity, align stakeholders, negotiate...Work at officeRemote work$169.01k - $370.53k
...currently seeking a Specialist Director, Cloud Security to join our Managed Services practice. Responsibilities: Provide strategic... ...Leads operational governance managed services, including incident, problem, and service request management, driving timely triage,...H1bLocal area$97.6k - $188.4k
...you as a Datacenter Security Operations Manager.As a Datacenter Security Operations Manager... ..., or risks and escalates to critical incident response team and/or external authorities... ..., implement creative solutions to problems, scale, automate and simplify process whenever...Ongoing contractWork at officeLocal areaWorldwide- ...primary scope of this position includes NAIP IT business partnership, business... ...modernization execution and planning, demand management, support coordination, vendor coordination... ...to do important work, solve interesting problems and be part of a diverse, forward-looking...Contract work
- ...Technical Account Manager AutoStore™ holds a simple yet powerful vision: to store and... ...customers/partners, and be viewed as a problem solver by those organizations Create... ...product utilization and a low level of incidents Conduct yearly service reviews to share...Local area
Auto Store
Atlanta, GA1 day ago - ...Description Job Description: ServiceNow Delivery Manager Contract Atlanta, GA Role... ...and support of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB). Ensure... ...level stakeholders, business leaders, and IT executives across regions. Manage cross...Contract workWork from homeFlexible hours
CLOUDSCOUTS SOFTWARE SOLUTIONS LLC
Atlanta, GA6 days ago $134k - $202k
...Job Overview TheTechnical Account Management Teamproactively supportsour customers in... ...apply critical thinking skills to solve problems and guide internal stakeholders to appropriate... ...to troubleshoot and resolve customer incidents ~ When interacting with...Remote workRelativity Inc
Atlanta, GA3 days ago$124k - $161k
...Technical Account Manager Location: Atlanta, GA - Hybrid - 2 days/week About Us... ...security teams can monitor risk, investigate incidents, and enforce guardrails in real time.... ...trusted advisor, technical resource, and problem solver throughout the customer lifecycle...2 days per weekWitness AI
Atlanta, GA1 day ago$150.1k - $227k
...Salesforce.The Customer Success Manager, Senior Manager is a highly... ...maintain relationships with customer IT and business executive... ...solutions to solve complex customer problems.Customer Advocacy: Effectively... ...Play and Case Oversight & Incident Management processes when high...Full timeWork at officeRemote workFlexible hours3 days per week- ...Salesforce, marketing automation platforms (Marketo), and marketing data flows Strong analytical and problem-solving skills with high attention to detail Ability to manage multiple projects and deliver high-quality outputs in a fast-paced environment Effective...Full timeLive outLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Incident & Problem Manager. Be the first to apply!
Related searches
- information technology manager Atlanta, GA
- it strategy manager Atlanta, GA
- senior IT manager Atlanta, GA
- information technology account manager Atlanta, GA
- IT service manager Atlanta, GA
- it marketing manager Atlanta, GA
- information technology services manager Atlanta, GA
- IT procurement manager Atlanta, GA
- information technology business manager Atlanta, GA
- IT manager Atlanta, GA