Dispatcher

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job description

Filtrex is a nationwide company searching for skilled technicians to perform, conduct, and complete thorough preventative maintenance on all heating, ventilation air conditioning systems and refrigeration equipment throughout various facilities. General duties include inspection, and cleaning of all types of HVAC/R equipment. The ideal candidate must be self-motivated, responsible and carry a professional appearance and attitude. They must also have a broad understanding of smartphone technology for digital communication and documentation.

Job description

The Dispatcher plays a key role in coordinating the daily schedules and routing of Service Technicians to support efficient field operations and exceptional customer service. This position is also responsible for receiving incoming service and repair calls, gathering customer information, and ensuring requests are properly scheduled and dispatched in a timely manner.

Qualified candidates should have previous dispatching experience in the commercial plumbing, electrical, or HVAC industries, along with strong communication, organizational, and multitasking skills. The ideal candidate thrives in a fast-paced environment while effectively managing multiple priorities.

Weekends/Evening

.Requirements:

Positive attitude

Ability to multitask

Professional phone demeanor

Excellent verbal communication

Professional appearance

Demonstrate the ability to follow operational procedures

Strong customer service orientation

Effective organizational and communication skills

Excellent written communication

An ability to function well as part of a team

Diligent attention to detail

Ability to type 50+WPM

Ability to learn new software

MS Word, MS Excel