INVESTIGATIVE ANALYST: SOCIAL MEDIA

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.

MISSION

We're on a mission to help the world make clear and informed hiring decisions

VALUE
In order to achieve our team, exhibit the behaviors and core values aligned with this mission -values

• People-Focused: We are people-focused and results-driven.
• Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
• Fact Finders: We are passionate investigators for discovery and truth.
• Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about.

IMPACT

As a small agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.

Job Description

KENTECH is seeking a Social Media Investigations Investigative Analyst who is detail-driven, internet-savvy, and confident managing investigative work with limited oversight. In this role, you will conduct fact-based social media and online presence investigations, identify inconsistencies and potential risk indicators, and produce clear, well-written reports that meet quality and compliance expectations. You will also help improve workflow by staying organized, communicating early, and flagging issues before they become larger concerns.

Key Responsibilities

• Conduct impartial, fact-based social media and online presence investigations in accordance with internal standards and client requirements.
• Review applicant information, source documentation, and online identifiers to support accurate subject matching and digital profile analysis.
• Perform advanced internet research across social media platforms, search engines, public websites, forums, blogs, and other online sources.
• Identify discrepancies, red flags, concerning online behavior, and relevant patterns across publicly available digital content.
• Validate identity and profile linkage using names, usernames, locations, photos, biographical details, and other available data points.
• Document findings in a clear, objective, and legally defensible manner, following internal guidelines and client-specific requirements.
• Manage multiple cases at once while maintaining productivity, quality, and deadline expectations without repeated follow-up.
• Escalate complex findings, uncertain matches, or high-risk content to leads or internal partners in a timely manner.
• Maintain proactive communication with leads and team members regarding case status, obstacles, and trends.
• Contribute to process improvements by sharing recurring issues, workflow suggestions, and practical recommendations.
• Stay current on platform changes, search techniques, and evolving digital research methods relevant to online investigations.

Qualifications

Required

• Bachelors degree required, Criminal Justice, Pre-Law, Paralegal, Journalism, Political Science, Communications, Cybersecurity, or similar.
• 2+ years of experience in investigative, research, compliance, legal, social media review, online moderation, intelligence gathering, or document-heavy work.
• Strong written communication skills, including editing and report-quality writing.
• Strong internet research skills and the ability to navigate multiple online platforms and tools efficiently.
• Comfort working in systems and learning new tools quickly in a tech-forward environment.
• Ability to handle sensitive data with professionalism, discretion, and sound judgment.
• Ability to apply policy and investigative standards consistently when reviewing publicly available online content.
• Must be able to pass security clearance to obtain a Permanent Employee Registration Card (PERC), or already have one.
• Must be willing to complete a drug test.

Preferred

• Experience with social media investigations, OSINT, digital footprint research, or online due diligence.
• Experience reviewing publicly available online content for risk indicators, behavioral concerns, or policy-related issues.
• Experience working in regulated, government, legal, compliance-driven, or background screening environments.
• Familiarity with identity verification, public records research, or background screening workflows.

Desired Soft Skills

• Critical Thinking: Strong judgment and the ability to connect digital details and draw accurate conclusions.
• Attention to Detail: High accuracy and the ability to spot small inconsistencies that matter.
• Problem-Solving: Resourceful and persistent when working through incomplete or unclear information.
• Communication: Clear, timely updates and strong written reporting skills.
• Adaptability: Comfortable with changing platforms, shifting priorities, and evolving case needs.
• Team Collaboration: Reliable partner who supports workflow and shared goals.
• Ethical Integrity: Trustworthy with confidential and sensitive information.
• Resilience: Calm under pressure and able to maintain quality when workloads increase.

Location Requirement

To be considered, candidates must currently reside in one of the following states due to operational and compliance requirements:
Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington.

Additional Information

• Remote, Full-Time
• PTO
• Flex Time
• STD/LTD
• Life Insurance
• Health, Vision, and Dental
• Starting Pay: $15.00 per hour

Equal Opportunity Employer

KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This is a remote position.