Referral Coordinator

Job Description

Job Description

This Position is for the Miami office.

The Referral Coordinator supports the clinical unit with clerical activities. This individual will coordinate all external and some internal services and will be responsible for scheduling consultations, diagnostic testing, and surgical procedures. The ideal candidate inputs referrals and authorizations into a data bank and coordinates follow-up care with the referral physicians as approved by a Physician Associates physician. The Referral Coordinator will also coordinate all related services pleasantly and professionally for patients as directed.

Essential Duties & Responsibilities

• Responsible for order entry into the computer system.
• Coordinates and schedules referrals when necessary per policy.
• Ensures that all necessary medical records are forwarded to the l provider.
• Acts as a resource for staff and patients with questions regarding referral policies and procedures. Provides internal and external referral coordination.
• Inputs all authorization information into the database, including diagnostic and procedure codes. You will obtain appropriate authorizations as needed.
• Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
• Acts as a resource for staff and patients with questions regarding insurance benefits.
• Contacts patients with information concerning tests ordered by a provider as necessary.
• Orders and/or directs patients for outside tests.
• Helps to maintain daily flow by assisting Supervisor as directed.
• Works effectively as a patient care team member and contributes suggestions for improving unit and organization operations. Completes other tasks as assigned.
• Depending on each patient's insurance plan, he/she will obtain authorization from various insurance companies.

Additional Duties & Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Qualifications & Education

• Minimum 2 years experience in a medical setting (required)
• Three years of office clerical experience; or an approved combination of education and experience.
• A High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.
• Working knowledge of Microsoft Office applications.
• Practice Management Software Experience.
• Excellent communication skills.
• Medical terminology knowledge is preferred.
• Creole language is a must

Benefits:

• Dental Insurance
• Disability insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8-hour shift

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $20.00 per hour