Receptionist

Job Description

Job Description

Florida Agency Network is seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and customers, providing a welcoming and professional atmosphere. This role is essential in maintaining the efficient operation of the office and ensuring our clients receive the highest level of service.

The Florida Agency Network (FAN) is a network of independent real estate title agencies that have formed a strategic alliance to provide shared back-office services, pooled resources, and greater geographic coverage throughout the State of Florida. FAN is a leading provider of tile insurance and real estate services. Our team is committed to providing exceptional customer service and dedicated to ensuring smooth and secure real estate transactions for our clients and customers. Florida Agency Network’s proud members include: Hillsborough Title, Tampa Bay Title, Paramount Title, Gator Title, Strategic Title, Total Title Solutions, Smart Title and International Title Partners.

Qualified Candidate will :

• Answer and direct incoming phone calls to appropriate team members/departments
• Greet, welcome and seat visitors in a warm and professional manner
• Manage the reception area and closing rooms, ensuring they are clean and organized
• Assist with Earnest money deposits and receipts
• Provide general information to clients and visitors regarding our services
• Handle incoming and outgoing mail and deliveries
• Support the team with various clerical duties as needed
• Order, organize, and maintain office supplies
• Be an amazing Team Player

Qualifications:

• High school diploma or equivalent; additional education in office administration is a plus
• Previous experience as a Receptionist or customer service role is preferred
• Excellent communication and interpersonal skills
• Strong organizational abilities
• Proficiency in Microsoft Office Suite is preferred
• Professional appearance and demeanor
• Career-minded and growth focused
• Strong attention to detail and accuracy
• Ability to handle sensitive and confidential information with discretion
• Ability to work in stressful, high pressure situations
• Ability to type 40 WPM

What we offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Positive, supportive and collaborative work environment
• Paid time off and holidays
• Health, dental, vision and other benefits
• 401(k) plan with company match
• The chance to be part of a reputable and growing company with a Team Member centered culture