Implementation Project Manager

The Project Manager, Implementation Project Team will support the implementation and coordination of student health insurance plans for colleges and universities, working closely with internal teams and school administrators to ensure successful plan launches and renewals. The Project Manager will be responsible for the effective project management of implementing process solutions of all levels of complexity and ensuring adherence to client requirements and expectations.Academic HealthPlans will rely on this individual to plan, direct, and coordinate staff and activities for implementation and re-installation of new and existing clients as well as special project requests from clients to ensure goals and objectives are accomplished.Your ImpactPrepare project documentation, including project updates, meeting notes and agendas.Develop and help manage client relationships and ensure an excellent experience with implementations, working to resolve issues quickly and always having the client perspective.Tracking and executing post-implementation season improvements and initiativesManage a portfolio of new and renewing client implementation projects, ensuring accurate tracking, timely updates and complete documentation using project management tools.Ensure compliance with standard operating procedures, quality guidelines, and timelines, and providing feedback on potential process enhancements.Communicate with both internal and external customers and stakeholders to provide updates and escalate issues as neededSuccessful Candidate Will HaveBachelor’s degree or equivalent experience3-5 years of project management experience, with client-facing experience being highly desirableStrong organizational and time management skillsExcellent written and verbal communicationStrong presentation skills, including the ability to effectively lead meetingsComfortability working with cross-functional teams and managing multiple tasksProficiency in Microsoft Office; familiarity with project management tools such as SmartsheetProactive attitude and willingness to learnAttention to detail and ability to work independently with supervisionBrown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting . Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.Recruiting Vendor Disclosure StatementBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.SummaryLocation: Grapevine, TXType: Full time