Tradewinds Supervisor

$22.5 per hour

Treasure Island Resort & Casino

*Please note: a resume is required for this position*

Pay Rate: $22.50 an hour

SUMMARY: To oversee Food and Beverage outlet operations when required to do so by management. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Schedule, train, coach, and evaluate staff and conduct performance reviews

Direct daily work activities and inspect work for conformance to standards

Establish and uphold quality, service, and cleanliness standards

Address guest questions, complaints, or concerns in a courteous, professional manner

Ensure transactions and cash-handling procedures are followed appropriately

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

1 year supervisory experience

Preferred:

High School Diploma/GED or equivalent experience

Skills

Required:

Accurate and detail-oriented

Highly organized and ability to adapt quickly to changing priorities

Excellent verbal and interpersonal communication skills

Preferred:

Computer skills - Microsoft Office (Word, Excel and Outlook) and Windows

Abilities

Required:

Ability to work fast and efficiently completing multiple tasks in a professional manner

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to serve both internal and external customers

Ability to speak in a clear, concise and pleasant voice

Ability to control labor costs

REQUIRED TRAINING

Treasure Island guest service training

TIPS training and certification

Bloodborne Pathogens training

Effectively Handling Harassment training

Treasure Island Food Handling Procedures training

Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to walk and / or stand and exert fast-paced mobility for up to 8 hours

Must have a good sense of balance, and be able to bend and kneel

Must be able to reach and twist routinely

Must be able to push, pull and grasp objects routinely

Must have the ability to independently lift up to 25 pounds occasionally

Must be able to perform repetitive hand and wrist motions

Must have good eye hand coordination

WORKING ENVIRONMENT

Work is performed primarily in restaurant areas but includes going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke

Must be able to work in cramped, tight quarters

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Occasionally overtime may be required

Occasionally must deal with angry or hostile individuals

High volume direct public contact

Apply

Vacancy posted 1 day ago

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