Assistant Restaurant Manager

CULVER'S® JOB

DESCRIPTION

2nd ASSISTANT

MANAGER

Reports to General Manager

and 1st Assistant Manager

JOB SUMMARY

Maintains excellence in

guest service and quality control of operations consistently to ensure the

company mission is attained.

ESSENTIAL FUNCTIONS

1. Runs shifts effectively to ensure quality products, guest service, and

restaurant cleanliness meet system standards.

2. Consistently ensures guests receive quality products in required time frame.


3. Ensures proper product quality control, presentation and hold

times according to the Operations Training Manual, Order Assembly.

4. Accesses financial information and completes weekly sales and

labor during their shift.

5. Routinely monitors and coaches team on safety best practices

related to the Culver's hazard communication program and workplace safety.

6. Empowers team to handle guest comments "the Culver's way."

7. Ensures team is knowledgeable concerning products and guest

service.

8. Demonstrates and maintains a positive attitude among team members.

9. Demonstrates and ensures proper personal hygiene and food safety

practices are maintained in the restaurant.

10. Displays point of purchase (P.O.P.) materials timely according to

the current marketing campaign.


11. Demonstrates proficiency on all restaurant positions.

12. Provides ongoing development of crew chief and shift leader using

the management development workbooks.

13. Maintains an adequate team on each shift to meet labor cost

standards.

14. Ensures proper follow up of visitation and full field reports,

including but not limited to cleanliness, hospitality, and ground appearance.

15. Performs daily morning, afternoon and evening restaurant tours.

16. Prepares and reviews daily reconciliation report against daily

control totals from cash register system ensuring accuracy.

17. Runs financial report, counts afternoon drawers, enters drawer

pickups and completes daily.

18. Ensures team is cross-trained

by the training team effectively.

19. Help identify and develop candidates for the crew chief position.

20. Completes food inventory order accurately, using forecasts and

projections based on current restaurant sales.

21. Observes and maintains daily inventory levels accurately, based on

current restaurant sales.

22. Ensures shelf life, rotation of inventory and tempering sheet is

maintained.

23. Delegates and ensures the accurate completion of the Quality

Control/Safe Food Checklist and First In-First Out product rotation.

24. Completes end-of-the month inventory procedures accurately.

25. Delegates restaurant and equipment cleaning.

26. Directs weekly and monthly odd jobs to team assigning them to

daily deployment sheet.

27. Demonstrates positive and effective role modeling for all team

members through appearance and attitude.

28. Follows restaurant policies and procedures consistently.

29. Demonstrates and ensures team is following system standards for

uniforms and appearance.

30. Attends all manager and team member meetings.

31. Follows and encourages team to follow all restaurant policies and

procedures.

32. Checks e-mail and HUB

twice daily during each shift and responds as necessary.

33. Follows proper cash counting procedures.

QUALIFICATIONS

• Strong decision making skills with the ability to develop and sustain a high performing team.
• Ability to build relationships and foster a positive and friendly environment.
• One to two years leadership experience or equivalent combination of education and experience.
• Serv Safe Certified or able to obtain certification within the first 30 days of employment.
• Reliable trasnportation and attendace

PHYSICAL ABILITIES

• Stands for long periods of time without sitting; Walks fast paced during shifts; Bends, reaches and stoops
• Lift / carry 10 lbs or less constantly
• Lift / carry 11-20 lbs constantly
• Lift / carry 21-50 lbs; frequently
• Lift / carry 51-100 lbs occasionally

Disclosure:

This job application is for a position in a restaurant owned and operated by an independent franchisee, not Culver Franchising System, Inc. This means the independent franchisee controls and is solely responsible for the employment policies and practices for this location including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Culver Franchising System, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired or considered for employment. If you are hired for this job posting, the independent franchisee will be your employer.

Work schedule

• Weekend availability
• Day shift
• Night shift
• Holidays

Supplemental pay

• Bonus pay

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching