Call Center Supervisor
Anchor Point Management Group
Anchor Point Management Group is seeking a Call Center Operations Manager in Illinois to supervise reservations staff, mentor team members, and ensure excellent guest service. You will analyze call metrics, coach on performance, and coordinate scheduling to maintain strong coverage during peak periods. The role emphasizes talent development, timely responses to inquiries, and ongoing feedback to improve call center quality and guest satisfaction. #J-18808-Ljbffr
Vacancy posted 15 hours ago
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