Quality Data Analyst II - Performance Measures

Pay Plan Title Quality Data Analyst II Working Title Quality Data Analyst II – Performance Measures FLSA Status Exempt Posting Salary Range $67,524 - $85,222 Office Location Remote within North Carolina Posting Details Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment Competitive benefits and work-from-home options for most positions Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. What We’re Looking For Trillium Health Resources has a career opening for a Quality Data Analyst II – Performance Measures to join our team! The Quality Data Analyst II – Performance Measures is responsible for conducting data analysis activities for Trillium Health Resources, which includes completion of reports in compliance with the DMH and DMA contract requirements, NCQA accreditation, HEDIS reporting, as well as other external and internal reporting needs. The Quality Data Analyst II – Performance Measures is a member of the Quality Management (QM) Department and is responsible for various quality assurance and quality improvement activities throughout the organization. This position supports the day-to-day operations of the QM Department, such as managing committee support, data/reports, training, HEDIS measures, and national accreditation. This position handles and processes sensitive, complex, and confidential information with discretion and professionalism. On a typical day, you might: Develop analytical reports, including conducting analysis, information synthesis, summarizing and interpretation of results, to include the identification of patterns and trends in data. Ensure all reports are submitted within assigned deadlines to avoid possible penalties or plans of correction. Supports established schedule of external reporting per contracts and internal reporting (as requested). Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers and community members. Ensure all reports include appropriate references to data sources so that reports can be replicated, if requested. Analyze and report statistical data on populations, disabilities and cultural factors. Work to integrate available physical health and pharmacy data into the QM/QIC process. Identify matters of significance that could impact the agency. Assist and support the development of HEDIS oriented plans assuring the agency's compliance with national accreditation standards, as well as implementing improvements throughout the organization to ensure efficient and quality care. Employee Benefits Trillium knows that work/life balance is essential. That’s why we offer: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval. Work-from-home options available for most positions Health Insurance with no premium for employee coverage Flexible Spending Accounts 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year NC Local Government Retirement Pension (defined-benefit plan) systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook 401k with 5% employer match and immediate vesting Public Service Loan Forgiveness (PSLF) qualifying employer Quarterly stipend for remote work supplies QualificationsRequired High School diploma or GED and six (6) years of experience in data analysis, data reporting, data collection, or use of databases; Associate’s degree and four (4) years of experience in data analysis, data reporting, data collection, or use of databases; Bachelor’s degree and two (2) years of experience in data analysis, data reporting, data collection, or use of databases; Equivalent combination of education and experience. Must have a valid driver’s license. Must reside within North Carolina. Must be able to travel within catchment as required. Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1). Preferred Bachelor’s degree in Information Technology, Statistics, Analytics, Economics, Mathematics, Business, or the Human Service field (such as Psychology, Social Work, etc.). Experience in quality improvement activities and HEDIS. Two (2) or more years of working knowledge of Microsoft SQL server, handling large data sets, relational databases, and Microsoft Excel (vlookups, pivot tables, graphs). CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications preferred. Deadline for Application Thursday, November 5, 2026 at 11:59pm Equal Employment Opportunity Statement Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment. #J-18808-Ljbffr Trillium Health Resources