Optician -PART TIME

Optician

Assists patients in the Optical Department with their optical need.

Performs preliminary duties:

• Greets patients professionally, cheerfully, and in a timely manner
• Verifies patient's insurance coverage
• Obtains authorizations
• Pulls previous files
• Updates patient demographics as needed
• Verifies HIPAA and Privacy signatures are obtained
• Answers phone promptly and professionally
• Makes appointments for lens technician and I&R training
• Takes messages and follows through
• Handles customer needs and requests efficiently
• Promptly and cheerfully assists patients with frame selection
• Demonstrates product knowledge
• Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
• Accurately prices orders
• Shows skill in the adjusting and fitting of eye wear
• Problem solves in resolving patient issues with eye wear
• Performs Insertion/Removal training for contact lens wearers
• Orders frames, lenses and contact lenses
• Intergy - Accurately posts charges
• Collects monies and posts payments
• Balances journal and locks it each day
• Creates a journal for the next day
• Secures deposit at the end of the day
• Logs off Intergy and out of computer before leaving

Other Related Functions:

• Maintains an organized and clean work area
• Empties HIPAA container into destruction bin
• Restocks frames at end of day
• Dusts frame shelves monthly
• Keeps up with filing on a daily basis
• Performs other incidental and related duties as required and assigned

Education/Training:

• High School Diploma or equivalent required
• Optician's License

Experience:

• Excellent interpersonal and communication skills
• Excellent telephone etiquette
• Strong computer proficiency
• Demonstrated ability to lead people and get results through others