Server

Server Position at The Dock at Crayton Cove

As a Server, you will provide exceptional food and beverage service while creating memorable guest experiences. The ideal candidate is professional, detail-oriented, and thrives in a fast-paced environment.

TEI Hospitality is hiring to join our team! The Dock at Crayton Cove (est. 1976) is an iconic waterfront restaurant in Naples, FL. Known for its award-winning seafood, elevated bar program, and panoramic views of Naples Bay, The Dock continues to serve as an important landmark to the Naples community.

Responsibilities:

• Provide food and beverage service, including order-taking, delivery, and clearing of items.
• Check station before, during, and after each shift to ensure proper setup and cleanliness.
• Greet guests warmly; explain daily specials and restaurant promotions.
• Accurately take orders and input them into the POS system for kitchen communication.
• Retrieve orders from the kitchen, verify accuracy, and deliver promptly to guests.
• Monitor guest satisfaction and respond to requests quickly.
• Comply with all state and federal regulations and liquor policies regarding alcohol service.
• Verify guests purchasing alcohol are at least 21 years of age and ensure alcohol is consumed only in designated areas.
• Maintain full knowledge of menu and bar items; make informed recommendations.
• Use suggestive selling techniques to enhance the guest experience.
• Establish a professional and hospitable rapport with every guest served.
• Perform opening, running, and closing side work assignments.
• Assist colleagues during peak periods and work as a team member.
• Attend training sessions, read shift notes, and participate in pre-shift meetings.
• Adhere to all company policies, standards, and procedures.

Requirements:

• High school diploma or GED required.
• Must be authorized to work in the USA and provide proper documentation.
• Minimum age of 18 and authorized to work in the U.S.
• Ability to obtain any necessary licensing or permits as required by law.
• Preferred: At least 1 year of experience in a full-service restaurant environment.
• Ability to stand for extended periods and work in a fast-paced setting.
• Flexible availability, including nights, weekends, and holidays.
• Strong customer service and professional guest interaction skills.
• Excellent verbal communication skills.

Benefits:

• Competitive Wages
• Performance-Based Career Growth
• Employee Dining Discounts
• Equal Employment Opportunity

Required Skills:

• Guest Service
• Teamwork
• Communication
• Attention to Detail
• Ability to Work Under Pressure
• Organizational Skills
• Adaptability
• Positive Attitude
• Work Ethic