Crop Claims Representative (Eastern/Southeastern Kansas)

Claims Representative

Be here. Be great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The Division is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

Great American's Crop Division is looking for a Claims Representative in the Eastern/Southeastern Kansas territory. This individual will work fully remote in this territory and will be required to travel up to 40%. Our ideal candidate will have prior crop insurance claims experience.

Essential Job Functions and Responsibilities

• Manages an inventory of crop related claims to evaluate compensability/liability.
• Conducts claim investigations to confirm coverage and to determine liability, compensability and damages. This includes crop field work and knowledge of grain marketing.
• Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
• May authorize payments in accordance with assigned authority limit and ensure payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Performs other duties as assigned.

Job Requirements

• Generally, a minimum of 6 months of experience in general agriculture, ag business/sales, agronomy, and/or grain merchandising. Crop Insurance experience is highly favorable.
• Ability to travel up to 40% within the territory.

Physical Requirements

• Requires continuous and prolonged walking and standing.
• Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.
• Requires frequent climbing, bending, twisting, stooping, kneeling and crawling.
• Requires overhead reaching and grabbing.
• Requires regular and predictable attendance.
• Requires ability to conduct visual inspections.
• Requires work outdoors, in inclement weather conditions.
• Requires frequent travel.
• May require ability to operate a motor vehicle.

Business Unit: Crop

Salary Range: $50,000.00 -$65,000.00

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at

*Excludes seasonal employees and interns.