Sales Assistant

The Sales Assistant supports multiple channels for the Warners, Olga and True brands.On the Amazon side, this role owns the day to day execution that keeps a catalog of roughly 4,000 active items live, accurate and correctly configured. That includes new item setup, product content and variation maintenance, issue resolution with Amazon, and the recurring reporting that informs merchandising and margin decisions. On the Off-Price side and Mainline side, this role supports the Account Executive and buyers through the seasonal buy cycle, including meeting preparation, assortment support, order tracking and margin analysis.This is a hands-on, high-volume role. Success depends on precision, organization and follow through. Amazon experience is not required and will be taught. The role has clear potential to grow into owning account responsibility.Responsibilities: Amazon (approximately 60-80 percent)Maintain the Amazon catalog through routine audits, and complete new item setup for seasonal newness across Warners, Olga and TrueBuild and maintain product variation relationships across size and color, and correct catalog errors as they surfaceUpdate product detail page content including images, copy, keywords and attributes, and track submissions through to a live, correct pageMonitor automated alerts for buy box loss, content reversions and broken variations, and either resolve them or escalate with supporting documentationFile and track Amazon cases, following up until closure rather than until submissionMaintain and run recurring performance reports to recap top sellers, support item level margin reporting, and inform managementConduct competitive analysis on product assortment, pricing and contentSupport promotional setup and monitor deal performance and competitor promotions during key sales eventsCollaborate with the planning team to manage ecommerce product availabilityPartner with marketing and advertising teams to support promotional campaignsMaintain team process documentation, keeping step by step guides current as Amazon changesOff-Price/Mainline Sales Support (approximately 20-40 percent)Support retailer meetings through deck development, product assortment preparation, note taking and post-meeting recapsSupport buyers through the seasonal buying process, including assortment selection, coordinating samples for approval, and ongoing support through the buy cycleConduct margin and liability analyses and support budget trackingTrack selling trends and share buyer feedback with the design team to inform product developmentMonitor purchase orders, shipment updates and delivery timelinesQualifications: Bachelor's degree required1+ years of related experience preferredExceptional attention to detail and accuracy when working with large volumes of product data. This is the most important qualification for this role.Strong organizational skills and the ability to manage a high number of open items at once without losing track of any of themProficient in Microsoft Excel with the ability to build pivot tables and use VLOOKUP and SUMIFS. Candidates should expect a short practical exercise during the interview process.Proficient in Microsoft Word, PowerPoint and Microsoft TeamsClear written communication, particularly for documenting issues and escalating them with supporting detailAbility to follow a documented process precisely, with the judgment to flag when the process is producing an incorrect resultStrong follow through and retail math aptitudeAbility to multi-task, deal effectively with internal and external partners, and adapt to changing priorities across two channelsAmbitious and enthusiastic to learn the business; positive attitudePreferred, not requiredEcommerce, marketplace or retail operations experience. Amazon Vendor Central or Seller Central experience is a strong plus but is not required, and we will teach the vendor side.Exposure to product data, PIM systems or catalog management in any channelExperience creating or improving a documented process or workflowApparel or intimates knowledgeAnnual salary range starting at $55,000The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.