Recreation Center Front Desk Clerk

Job descriptions/specifications indicate the essential functions and levels of work difficulty of the position and are not intended to describe in detail all the position’s specific duties and responsibilities nor to exclude other duties of similar level or difficulty. Additionally, it is not intended to limit management’s rights to assign, direct, and control the work of employees under their supervision. Under general supervision, provide general customer service duties, provide diversified administrative support, and perform other related duties as assigned. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Serve as a representative of the City of Mesquite, demonstrating a positive attitude and progressive actions through professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public. Greet the public and check patrons for current recreation center passes and/or collect fees. Answer the telephone, take messages for staff, and disseminate information to the public regarding programs and policies. Perform various clerical and correspondence work as assigned. Maintain accurate program and financial records. Assist in program registration, recreation center pass applications, and facility use requests. Handle financial transactions, reconcile daily receipts, and prepare deposits. Supervise patrons for safe conduct and use of the facility. Assist in the supervision of recreation programs, recreation attendants, and volunteers. Perform light custodial duties including vacuuming, cleaning windows, sweeping, etc. Prepare correspondence and associated informational materials for the Athletics & Leisure Services Department. Maintain a calendar reflecting city facilities use and events. Assist in the coordination and supervision of various activities and programs run through the Department, including, but not limited to, scheduling games, events, coaching, refereeing, scorekeeping, ticket taking, event setup, and clean up. Dependable and meet acceptable attendance requirements at all times. Follow all applicable safety rules and regulations. OTHER JOB FUNCTIONS Perform other related duties as assigned. QUALIFICATIONS The degree of knowledge and ability as outlined under this section is that which is necessary to satisfactorily perform the essential functions of this position. KNOWLEDGE OF Modern office procedures, methods, and computer equipment, computer programs, applications, and uses. Good public relations skills. Must be able to follow oral and written instructions and work cooperatively with others. Be neat, orderly, and honest. Spelling, grammar, punctuation, business letter writing, and basic report preparation techniques. ABILITY TO Work a flexible work week which shall include most evenings, weekends, and/or some holidays. Interpret and apply administrative and department policies and procedures. Establish and maintain effective working relationships and customer service levels throughout the course of a typical workday. Type accurately and at a speed necessary for successful job performance. Follow oral and written instructions. Communicate effectively, both orally and in writing. Organize oneself and others, be net and honest. EXPERIENCE, EDUCATION, AND TRAINING Any equivalent combination of training, education, and experience which provides the individual with the required knowledge, skills, and abilities to perform the job. A typical way to obtain the required knowledge and abilities would be: Education: High school diploma or G.E.D. Experience: Previous experience working as a receptionist and/or with recreation programs. Training: Current standard First Aid and CPR Certification, or the ability to obtain one within six (6) months from date of hire. Must possess at the time of employment and continuously throughout employment a valid Nevada or "border state" driver's license, as defined by NRS 483. WORKING CONDITIONS Work is performed in an office setting. This role is subject to high levels of public contact and frequent interruptions. Duties require sufficient mobility to use standard office equipment; sustained posture in a seated position, standing, and/or walking for prolonged periods of time. Frequent bending, twisting, reaching, stooping, and climbing. Vision to read and hearing and speech to communicate in person and/or over the telephone. Flexibility of work hour; must be available to attend evening and weekend meetings and programs and to respond to emergency situations. Must be able to carry/lift/push or pull loads of up to 25 lbs. The position is considered safety sensitive and is subject to drug testing. EEO STATEMENT The city of Mesquite is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals. The City of Mesquite encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer. #J-18808-Ljbffr