Data Governance Lead (Customer and Contact Data)

Job Summary We are seeking a seasoned Enterprise Data Governance lead for our Customer & Contact Master Data Governance (MDG) organization. This role is pivotal in shaping and executing NetApp's enterprise-wide Customer & Contact data governance strategy, ensuring high-quality, trusted master data that powers business operations, analytics, and AI-driven innovation. Responsibilities Develop and implement the Customer & Contact data strategy and governance framework. Establish and coordinate federated stewardship across the enterprise to define data standards, quality, compliance, and availability. Develop and enforce enterprise-wide data policies, standards, and procedures for the Customer & Contact master data domain. Partner with Business Process Architects, Enterprise Architects, Business Operations, IT, and data science/analytics teams to promote adoption of data policies and ensure readiness for AI/GenAI use cases. Drive the data quality lifecycle including profiling, monitoring, remediation, audits, and quality checks to meet industry standards. Ensure compliance with regulatory and internal data governance requirements, including audit readiness, access controls, and data lifecycle management. Job Requirements Self‑motivated, team‑oriented with strong communication and interpersonal skills. Deep understanding of data governance frameworks (e.g., DAMA‑DMBOK), stewardship models, and data quality methodologies. Proven ability to influence senior stakeholders and drive cross‑functional alignment. Analytical skills to interpret metrics and improve master data delivery and support. Hands‑on experience with MDM and governance tools such as SAP MDG, Informatica MDM, Collibra, or equivalent. Strong knowledge of cloud‑based data platforms (e.g., Oracle, Snowflake, Azure) and data consumption patterns. Experience engaging stakeholders at senior business and technical levels and demonstrating business benefits of Data Governance. Minimum Qualifications 5 to 8 years of experience in Enterprise Master Data Governance focused on Customer/Company/Contact (Party) master data domain. Bachelor's or higher degree, preferably in computer science, mathematics, statistics, or related fields. Preferred Qualifications Experience in regulated industries with complex compliance requirements. Familiarity with AI/ML data readiness, data mesh, and data fabric architectures. Certification in data governance or MDM. Compensation The target salary range for this position is $158,000 - $200,000. Final compensation will be adjusted based on location, qualifications, experience, and education. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. #J-18808-Ljbffr