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Director, AI Agents Platform & Customer Automation

Jerry

Jerry.ai is seeking a leader to own and scale our Agentic AI platform and customer experiences. You will work at the intersection of product, engineering, and applied AI to unlock automated sales and service workflows across millions of chats monthly. You’ll partner with OpenAI and internal teams to advance prompt strategies, guardrails, and AI standards. This role reports to the COO and plays a pivotal part in shaping the next wave of AI-powered assets. #J-18808-Ljbffr Jerry

Vacancy posted 3 days ago
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