Remote Senior Manager, Federal Contact Center Programs
Maximus
Maximus is seeking a Sr. Manager to provide leadership for federal contact center programs, ensuring contractual requirements, customer satisfaction, KPIs, schedules, staffing and budgets are met while maintaining strong government relationships. This fully remote role is contingent upon contract award and a successful federal background check. You will lead cross-functional teams, drive risk management, and oversee omnichannel contact center operations across phone, email, chat and other
#J-18808-LjbffrVacancy posted 1 day ago
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Augusta, ME1 day ago - ...Maximus is seeking a Sr. Manager to lead federal contact center programs, ensuring contractual requirements, KPIs, schedules, staffing, and outcomes meet government expectations. This remote role requires the ability to pass a federal background check and meet home office...Remote workSeniorHome office
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Salem, OR1 day ago - ...Maximus is seeking a Sr. Manager to lead federal contact center programs, ensuring contractual requirements, KPIs, schedules, staffing, and deliverables... ...relationships with government stakeholders. This fully remote role is contingent on contract award and requires the...Remote workSeniorContract work
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Guam1 day ago - ...Maximus is seeking a Senior Manager to lead federal contact center programs, ensuring contract requirements, KPIs, and deliverables are met while coordinating with government stakeholders. The role is fully remote and contingent on contract award; candidates must pass...Remote workSeniorContract work
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Lansing, MI1 day ago - ...Maximus is seeking a Sr. Manager to lead federal contact center programs under the GSA gXCC initiative. You will oversee requirements, KPIs, schedules, staffing... ..., and ensure delivery to specifications in a fully remote role contingent on contract award. A federal...Remote workSeniorContract work
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Trenton, NJ1 day ago - ...Maximus is seeking a Sr. Manager to lead federal contact center programs with a focus on delivering high-value, high-risk initiatives. The role requires... ...government stakeholder relationships. The position is fully remote and contingent on contract award. Strong background...Remote workSeniorContract work
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Santa Fe, NM1 day ago - ...Maximus is seeking a Senior Manager to lead federal contact center programs, ensuring contract requirements, KPIs, schedules, staffing and budgets are achieved... ...strong government relationships. The role is fully remote, contingent on contract award, and requires the ability...Remote workSeniorContract workHome office
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Hartford, CT1 day ago - ...Maximus is seeking a Sr. Manager to provide leadership for assigned federal contact center programs. You will serve as the primary management focal point, overseeing contract... ...and government relationships. This fully remote role is contingent on contract award and the ability...Remote workSeniorContract work
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Olympia, WA1 day ago - ...Maximus is seeking a Sr. Manager to lead assigned federal contact center programs. This remote role requires overseeing contract requirements, KPIs, schedules, staffing, and budgets while maintaining strong government relationships. The position requires 7+ years of experience...Remote workSeniorContract workHome office
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Jackson, MS1 day ago - ...Maximus is seeking a Senior Manager to provide overall leadership for federal contact center programs, ensuring contractual requirements, KPIs, schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships...Remote workSenior
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Helena, MT1 day ago - ...Maximus is seeking a Sr. Manager to lead federal contact center programs, ensuring KPIs, schedules, staffing, and quality meet contractual requirements.... ...risks, and uphold government relationships while working remotely pending contract award. The role requires 7+ years of...Remote workSeniorContract work
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Austin, TX1 day ago - ...Maximus is seeking a Sr. Manager to provide overall leadership for federal contact center programs. You will oversee administrative, managerial, supervisory, operational... ...and proactively manages risks. This is a fully remote position contingent on contract award, with...Remote workSeniorContract work
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Columbus, OH1 day ago - ...Maximus is seeking a Sr. Manager to provide leadership for federal contact center programs, ensuring KPIs, schedules, staffing, and budgets are met. The role is fully remote, contingent on contract award, and requires the ability to pass a federal background check. Equipment...Remote workSeniorContract work
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Phoenix, AZ1 day ago - ...Maximus is seeking a Sr. Manager to provide leadership for federal contact center programs within the gXCC program. The role focuses on delivering contractual requirements, KPIs, schedules, staffing, financial objectives, quality standards, and deliverables while maintaining...Remote workSenior
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Montpelier, VT1 day ago - ...Maximus, a leading provider of government services, seeks a Sr. Manager to lead federal contact center programs remotely. The role oversees administrative, managerial, supervisory, and operational aspects of the assigned call order, ensuring KPIs, schedules, staffing,...Remote workSeniorContract work
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Atlanta, GA1 day ago - ...Maximus is seeking a Sr. Manager to lead federal contact center programs in a fully remote role. This high-impact position requires managing complex, high-value projects, ensuring KPIs, schedules, and budgets are met while maintaining strong government relationships. A...Remote workSenior
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