Account Manager, Commercial Insurance

Responsibilities Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. Acquire understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability. Develop and maintain relationships with clients to ensure that all service needs are met. Stay abreast of changes in the insurance industry and other external conditions that may impact clients. Make appropriate recommendations to clients in response to changes independent of manager approval. Act as liaison between clients and insurance carriers to resolve service issues. Troubleshoot billing issues. Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. Gather information from clients and prepare applications for submission to the Underwriting Department regarding new and/or renewal coverage. Prepare client proposals based on client’s needs, rates, and coverages. Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems. Maintain the accuracy of data in the agency management system. May handle collections of premiums due. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company using strong verbal and written communication skills with clients and teammates. Requirements Two years of commercial lines insurance experience. Experience with professional liability insurance a plus. Thorough knowledge of commercial lines coverages and markets. Property and Casualty Insurance license. High School diploma or equivalent; AA and/or college degree preferred. Excellent oral and written communications skills and awareness of professional business etiquette. Superior customer service and problem‑solving skills. Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. Mastery of virtual technology, including meeting scheduling, video display and screen sharing. Ability to work in a team environment. High level attention to detail is essential. Excellent organizational, interpersonal, and communication skills. Certifications & Qualifications Property and Casualty Insurance license High School diploma AA degree college degree #J-18808-Ljbffr Jobtailor