Field Support Technician - 1st Shift - Renton, WA (Onsite)

Field Support TechnicianThe Field Support Technician performs installation, service, and maintenance on Collins Aerospace Interior seating products and lavatories at Boeing aircraft manufacturing facilities. This role focuses heavily on electrical troubleshooting, system reliability, and support during aircraft build and delivery. This role will report to our Renton, WA facility and is a 1st shift position. The hours for 1st Shift are 5:30am – 2:00pm.What You Will DoDiagnose and resolve complex technical issues on business class, economy class, aircraft seating, and lavatories, provide clear recommendations and solutions to internal teams and customersAnalyze and physically check wiring, operation of various electronic units, and systems components necessary to troubleshoot malfunctions during testing of components, equipment, or systemsUse multimeters for continuity checks and system validation; verify system reliability during installation and test activitiesRead and interpret electrical wiring diagrams, schematics, component maintenance manuals, and engineering drawings to diagnose issues and execute repairsPerform on site field service including installation, operation, removal, and replacement of complex electronic and mechanical equipment to meet customer and company requirementsSupport customers with technical questions during pre- and post-installation phasesPerform self-inspections on work performed, and coordinate with Quality Assurance for buy-offComplete all required documentation accurately in Boeing's CMES and ensure Collins work tracing systems reflect current work statusAssist with re-testing after installation to confirm systems meet required performance standardsCommunicate effectively with Collins leadership, Boeing teams, and customers to resolve issues and report statusTravel domestically and internationally as needed to support field service operations and provide temporary support at other sitesPerform other duties as assignedIn this role, there will be frequent standing, walking, climbing, reaching, and working in confined areas; occasional kneeling, crawling, and lifting up to 50 lbs.In this role you will be exposed to wet/humid conditions and outdoor environments, moderate noise levelsQualifications You Must HaveTypically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experienceDemonstrated experience in electrical troubleshootingValid driver's licenseExperience with Microsoft OfficePreferred QualificationsExperience with on-site aircraft field support, manufacturing, and repair station environmentExperience with Boeing BPI's and CMES computer systemsExperience assembling or servicing commercial seating, lavatory, and galley equipmentExperience with customer-facing communicationWhat We OfferMedical, dental, and vision insuranceThree weeks of vacation for newly hired employeesGenerous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy optionTuition reimbursement programStudent Loan Repayment ProgramLife insurance and disability coverageOptional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protectionBirth, adoption, parental leave benefitsOvia Health, fertility, and family planningAdoption AssistanceAutism BenefitEmployee Assistance Plan, including up to 10 free counseling sessionsHealthy You Incentives, wellness rewards programDoctor on Demand, virtual doctor visitsBright Horizons, child and elder care servicesTeladoc Medical Experts, second opinion programAnd more!At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.Apply now and be part of the team that's redefining aerospace, every day. RTX