Delivery, Production Support Technician.

Department Information

This position is only open to Colorado state residents.

NOTE: This posting may fill more than one vacancy.

Thank you for your interest in working for the State of Colorado. Join us and find meaningful work in public service to our state and its residents, helping to make Colorado a great place to live and work in. Please watch the short video below for tips on applying. Apply for a job with the State of Colorado

To learn more about what happens after you apply for a position with the State of Colorado, please watch the short, informative video.

What Happens After You Apply

Colorado for All Philosophy: Colorado for All means working toward a Colorado where everyone has the opportunity to succeed. It means we support the basic human rights of our neighbors regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education level, disability, socio-economic status, or any other visible or invisible identity.

The Department of Personnel & Administration (DPA) is the foundation for dependable state government, leading with responsiveness, integrity, and teamwork. We provide services to other government agencies and all Coloradans by taking bold initiative toward a government with engaged employees, innovative solutions, and constructive partnerships.

DPA provides a wide range of programs and services, from custodial & maintenance to financial and human resources support, which assist other state agencies in fulfilling their missions. At DPA, there are countless opportunities to contribute to meaningful work that supports and serves the people of Colorado. The wide variety of positions in DPA allow individuals to learn about state operations and provide for long-term career growth.

If your goal is to build a career that makes a difference and build greater public confidence in good government, consider joining the dedicated people of the State of Colorado; it's a chance to combine your expertise with public service. Our professionals strive to support state government and the residents of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more.

Good Government Starts Here!

Why We Want You

We want your expertise, positive energy, drive to succeed, and love of this great state as we work to elevate the expectations Coloradans have of their government.

What You'll Get From Us

In return for the skilled work you do, DPA provides a competitive compensation and benefits package to accompany employment opportunities. Please see the Benefits Overview video for details on the benefits offered to employees.

Description Of Job

Integrated Document Solutions (IDS) is a full-service, end-to-end document management operation. IDS advises, assists, and supports each agency’s needs, providing a wide variety of cost-efficient document solutions at a professional level.

Provides production and warehouse support within a secure environment, with primary responsibilities including document storage and retrieval, secure document destruction, fulfillment, and mail processing. Ensures the accurate and secure handling, tracking, shipment, and disposition of sensitive materials while maintaining required records and supporting customer service needs. Operates warehouse and production equipment as needed. This is primarily a production-focused position; inventory management is a supporting function rather than a primary responsibility.

Route Delivery & Secure Transport

• Complete scheduled delivery routes to state offices.
• Securely transport warrants, deposits, checks, cash, mail, and other accountable materials.
• Maintain manifests, receipts, and transfer documentation.

Document Control & Warehouse Operations

• Maintain secure document storage and inventory.
• Operate seated forklift and warehouse equipment.
• Track inventory and records using electronic systems. Support document retention and destruction processes.

Fulfillment Operations

• Lead assigned fulfillment projects.
• Pick, pack, ship, and receive inventory.
• Process orders through Digital StoreFront.
• Maintain inventory accuracy through audits and reconciliation.
• Monitor order queues, shipping, tracking, and customer service.
• Identify workflow improvements to meet service standards

Secure Document Destruction

• Coordinate and process records approved for destruction.
• Operate document destruction equipment and verify security standards.
• Process destruction documentation using TPTS and related systems.
• Secure, transport, and track destruction containers.
• Maintain accurate reporting, scheduling, and safety compliance.

Data Entry & Production Support

• Assist with data entry, image verification, online services, and special projects.
• Support DOR Pipeline and Secretary of State petition processing as assigned.

Timekeeping & Administrative Support

• Record labor using DOVICO, Kronos, or other approved systems.
• Maintain accurate billing and attendance records.
• Adhere to attendance and production requirements, especially during peak seasons.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

• A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application , but may be attached. Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. Resumes WILL NOT be reviewed for minimum qualification screening. If it is determined that you meet the minimum qualifications, your application will also be used as part of the comparative analysis process to identify a top group for further consideration.

This position is advertised in line with the Governor’s executive order (Executive Order 2022 015 ) focused on skills-based hiring practices that focuses on the knowledge, skills, and abilities specific to the job and aligns the hiring process accordingly. Skills-based hiring reduces potential barriers for applicants and allows for reduced bias in the hiring process by providing a direct description of skills that are unique to the duties assigned to the position with a recognition that the applicant may have developed these skills through education, training or past experiences.

Residency Requirement

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description

D7C3XX

Production III

Minimum Qualifications

Experience Only

Applicants must have at least two (2) years of relevant experience in basic computer and data-entry skills, the ability to follow instructions and maintain accurate records, and the capacity to safely perform physical warehouse tasks.

The exceptional candidate will possess the proven ability or accomplishment in the following preferred qualifications:

• Previous State Service related to the work assigned to the position
• Experience in a warehouse, fulfillment, production, mailroom, shipping/receiving, or inventory environment.
• Experience with inventory control, order fulfillment, document management, or records retention.
• Experience operating a forklift, pallet jack, or other warehouse equipment.
• Experience handling confidential, sensitive, accountable, or financial materials.
• Strong attention to detail with experience maintaining electronic records, logs, or tracking systems.
• Experience coordinating projects, prioritizing workloads, or serving as a lead.
• Strong customer service and communication skills.
• A demonstrated commitment to safety, accuracy, security, and meeting production deadlines

Conditions Of Employment

• A pre-employment criminal background check will be conducted as part of the selection process.
• Must have and maintain a valid Colorado Driver's License
• Shift work: Must be able to work 1st, 2nd or 3rd shift, and weekends as needed
• Must obtain forklift certification within 6 months of employment

Comparative Analysis Process

The comparative analysis process for this position may consist of a structured application review, an online assessment and a structured interview.

Appeal Rights

An applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: View phone number on us.fitly.work. Phone: View phone number on us.fitly.work. Email address: ***email_hidden*** . The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov .

Supplemental Information

Employment Philosophy: The State of Colorado strives to build and maintain workplaces that value and respect all Coloradans. We are building a Colorado for All through a commitment to equal opportunity and hiring based on merit and fitness. The State is committed to non-discriminatory practices in hiring, employment, and advancement opportunities.

Accommodations : The Department of Personnel & Administration is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Heather Siegal View email address on us.fitly.work