Shift Lead

Shift Lead – Responsibilities Assist and support hospital leadership in developing an efficient, productive team that provides the highest quality care to pets and clients. Follow Banfield protocols and practices, focusing the team to achieve practice priorities while building the culture and brand. Day‑to‑day supervision of the team when called upon, ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. Create an environment where the team can deliver quality, efficient and effective veterinary care to pets and foster associate engagement, ensuring associates perform at their best. Provide professional, efficient and exceptional client service, leading by example, and educating clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns and resolving client issues. Assist in scheduling associates to meet client needs, proactively planning time off and CE scheduling. Ensure compliance with all practice policies and procedures. Ensure adherence to Banfield dress and grooming guidelines. Shift Lead – Qualifications Believe preventive care is the best and only way to achieve a long and healthy life for each pet. Embrace and thrive on providing exceptional client and pet experiences. Be available to work weekend and evening shifts. Be comfortable working in an environment with loud noise and strong smells. Be 18 years of age or older. Have a minimum of two years of veterinary hospital experience. Benefits Comprehensive Medical, Dental, and Vision Insurance – Health and wellness coverage for you and family. Generous Retirement Plans (401(k) and Roth) – Company match to build a secure financial future. Student Debt Relief Program (for Full‑Time DVMs) – Support for veterinarians’ student debt. Paid Time Off and Holidays – Time for personal rest and celebrations. Mental Health and Well‑being Resources – Free coaching and counseling sessions. Life Insurance (company‑paid) & Supplemental Life Insurance – Protection for loved ones. Short‑ and Long‑Term Disability (company‑paid) – Financial protection in case of disability. Flexible Spending Accounts (FSA) – Pre‑tax savings for healthcare and dependent care. Health Savings Account (HSA) – Tax‑advantaged account for medical expenses. Paid Parental Leave – Support for birth and adoption. Continuing Education Allowance (for Eligible Positions) – Financial assistance for professional development. Backup Child and Elder Care & Family Support Resources – Assistance during unexpected life events. Fertility and Family Building Support – Comprehensive support for fertility treatments and family‑building options. Digital Exercise Therapy – Program to stay active and healthy. Voluntary Protection Benefits – Coverage for hospital stays, critical illness, and accidents. Legal Plan – Affordable coverage for a wide range of legal needs. Identity Protection – Safeguarding personal information. Commuter Benefits – Cost‑effective commuting options. Three Free Optimum Wellness Plans for Pets – Preventive care for pets. Exclusive Discounts – Savings on products and services. Compensation $17.57 – $22.45 hourly, based on experience, skill level and education. Equal Opportunity Employer Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield maintains compliance with all applicable federal, state, and local nondiscrimination laws. #J-18808-Ljbffr