Assistant Front of House Manager

Assistant Front of House ManagerLocation: Folino Estate Winery (340 Old Route 22, Kutztown, PA) Compensation: $20/hourReady to lead with passion and elevate the guest experience? We're searching for a motivated, hands-on Assistant Front of House Manager to support our Lounge and Bottle Shop operations. This is more than a job-it's your opportunity to grow your hospitality career with a team that values exceptional service, wine education, and creating unforgettable guest experiences.Growth: Build your leadership skills in a dynamic, guest-focused environment with clear paths for career advancement.Impact: Play a key role in daily operations, team development, and delivering world-class hospitality and wine experiences.Culture: Work with a team that values collaboration, excellence, and a positive, motivated workplace.Benefits: Competitive compensation, medical/dental/vision/life insurance options, paid time off, wellness days, manager meal plan, and more.What You'll Do:Support daily operations for both the Lounge and Bottle Shop, including opening/closing proceduresLead and mentor team members through training, coaching, and performance feedbackDeliver exceptional guest experiences through hands-on service, wine education, and personalized hospitalityManage inventory, ordering, and administrative tasks for wine, merchandise, and suppliesStep in to support wine club operations, special events, and seasonal winery activitiesMaintain a clean, welcoming environment and ensure operational excellence across all guest-facing spacesCollaborate with Kitchen Manager and department heads to provide seamless serviceWhat We're Looking For:2+ years of supervisory or management experience in hospitality, restaurant, retail, or tasting room settingsKnowledge of wine and wine service preferred; winery/tasting room experience a plusStrong leadership, communication, and customer service skillsDependable, organized, and highly motivatedComputer proficiency (POS, scheduling, inventory systems)RAMP Certification (must be maintained throughout employment)Ability to work evenings, weekends, and holidaysCapable of standing/walking for 10+ hours and lifting up to 50 poundsReady to grow your hospitality career with us? Apply now with your resume and share why you're excited to join our team!