Order Processing Technician

Job Overview Order Processing Technician – based at our manufacturing facility in Mason City, IA. Responsibilities Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured). Interpret hardware templates and prepare detailed drawings for manufacturing requirements. Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions. Anticipate, question and research areas of concern to resolve any engineering issues prior to fabrication. Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol. As a knowledgeable product technical expert, provide technical, product application and problem‑solving support to manufacturing and customers. Function well in a team environment in all areas of business. Some overtime is required. Perform other duties as required. Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy. Qualifications High School Diploma or GED / Bachelor’s degree in Mathematics, Engineering, Business or a related field, preferred. Associate’s degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred. Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries is highly desirable. Complex math and problem‑solving skills required, including developed understanding of Algebra and Geometry. Ability to read and comprehend structural and architectural drawings. Strong knowledge of detailing principles of drawings preferred. Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable. Proficient communication skills, both verbal and written. Excellent analytical, problem‑solving, organizational, follow‑up and a sense of urgency are required. Must excel working in a fast‑paced environment. Benefits Paid Vacation, Sick Time, and paid Company Holidays. Medical, Dental, Vision, Short and Long‑term Disability, Life and AD&D Insurance. 401(k) Program with company contributions. Tuition Reimbursement, Learning and Career Development opportunities. Flexible Spending. Employee Assistance Program. Gym reimbursement. On‑site Health Clinic. Recognition, well‑being, and employee experience programs designed to support and celebrate you throughout your career. AADG, Inc.is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran #J-18808-Ljbffr