Vans: Store Manager - The Oaks

Responsibilities As the strategic leader of the store, the Store Manager drives business performance, delivers exceptional customer experience, and cultivates a high‑performing, inclusive team culture. Key responsibilities include: Model exceptional customer service and selling behaviors to elevate the in‑store experience. Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators. Model brand‑specific service standards and selling behaviors to foster authentic customer engagement. Provide independent judgment and discretion in all aspects of people management, including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations. Monitor and shape store culture to ensure alignment with company values and a positive team environment. Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence. Assess customer interactions and overall in‑store experience, resolving escalated customer concerns with professionalism and sound judgment. Manage store operations including scheduling, expense control, loss prevention, audits, and reporting. Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures. Support store marketing events and community engagement initiatives to drive traffic and brand awareness. Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration. Uphold company policies, safety standards, and operational procedures. Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, consistently reflecting VF Values and brand identity. Qualifications Desired qualifications and skills: 3–5 years of related professional or retail management experience. Proven ability to drive results through store teams and exceed sales and profit goals. Skilled in coaching, motivating, and building high‑performing, diverse teams. Strong verbal and written communication skills with the ability to influence across all levels. Solution‑oriented and flexible in a fast‑paced, dynamic retail environment. Capable of working independently, managing shifting priorities and meeting business expectations. Comfortable using word processing, spreadsheets, and retail software tools. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation. Undergraduate or graduate degrees are valued but not required; professional achievements and leadership impact matter most. Compensation and Benefits Hiring Range: $32.85–$54.75 USD per hour. Incentive Potential: Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Benefits: General overview of benefit programs, including medical plan rates, can be reviewed at (Contact application for detailed information.) Equal Opportunity At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at View email address on click.appcast.io. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. #J-18808-Ljbffr Vans