Front Desk Associate

Membership Sales Coordinator

Workout Anytime Ellenwood is seeking a part-time membership sales coordinator who is passionate about fitness and changing lives.

Responsibilities include:

• Greet members and guests
• Tour prospective members
• Sell memberships
• Provide security and control to the front door area
• Check members into the gym using the proper check-in procedures
• Monitor check-ins to identify delinquent accounts
• Register guests into the gym using proper registration procedures
• Develop & maintain prospect lead generation through walk-ins, incoming calls, outside cold calls, referrals and business-to-business (B2B) contacts
• Maintain a prospect lead follow-up system
• Ensure guests and appointments are directed to the proper fitness consultant in a prompt, professional manner
• Answer phone in a professional and courteous manner and uses proper phone greeting techniques
• Address caller's requests and/or takes appropriate messages
• Follow up on telephone inquiries
• Deal with member requests, inquiries and concerns
• Maintain neat appearance
• Clean & maintain the front desk, gym floor and locker rooms according to Company standards
• Responsible for gym walk-thru as designated in walk-thru logs
• Follow proper opening and closing procedures as assigned
• Log all maintenance concerns that are reported
• Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager

Qualifications & Requirements:

• High school diploma required
• Excellent customer service and communication skills
• Computer skills are required
• Have an outgoing, fun personality
• Be able to multi-task
• Exhibit professional grooming standards
• Be available to work weekends
• Have reliable transportation
• Live in the area
• Potential employees availability must be flexible to club's needs. Mornings 9:00am - 3:00pm; Evenings 3:00pm - 8:00pm (or 9:00pm) Saturdays 9:00pm - 4:00pm Sundays 12:00pm - 5:00pm

Compensation: $8-10/hr

About Workout Anytime

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
• Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
• Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity