Training Specialist EMPACT

Training Specialist

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

The Training Specialist will design, develop, implement, coordinate, and facilitate company training and development programs in accordance with state, Regional Behavioral Health Authority (RBHA) contractual requirements, agency policies, and industry standards and practices. They will work with staff and management to identify, assess, and address training needs of all employees, participants, interns, and volunteers while evaluating the effectiveness of training. Phoenix, AZ valley area residents only. Your application will be rejected if you are not a resident of the Phoenix, AZ area.

Shift: Monday-Friday 8:00am 4:30pm

Essential Responsibilities:

• Oversee training, development and conduct training programs for employees by conferring with management, supervisors and employees to gain knowledge of work situations requiring training.
• Develop, schedule, coordinate, and present initial and ongoing training events, including new hire orientations, presentations, workshops, meetings, and seminars. Present information using a variety of instructional techniques and formats that adapt to varied learning styles.
• Develop and customize curriculum and competency measures that meet state, RBHA, federal, and agency policy standards. Write material for new training programs; review, evaluate, and modify existing and proposed programs; recommend appropriate changes.
• Ensure trainees receive and meet internal, state, and federally mandated trainings in a timely manner. Maintain trainee records.
• Manage and monitor online learning management system (Relias) and user accounts/profiles to add users, create events, assign trainings, and monitor progress.
• Complete and submit reports required of the state, RBHA, and other regulatory agencies as needed.
• Attend meetings on behalf of agency concerning agency training activities.
• Monitor, evaluate and record training activities and program effectiveness.
• Participate in agency fund raising activities as requested by management.

What you'll provide:

Education/Experience:

• Bachelor's degree preferred.
• Must qualify as a Behavioral Health Technician (with a Bachelor's degree and 1 year of behavioral health experience OR Associate's and 2 years experience OR High school diploma/equivalent and 4 years experience).
• Prior experience in community behavioral health work environment required.
• Minimum of 3 years related experience in a training environment and 2 years in Medicaid preferred.

Skills/Abilities:

• Strong knowledge of and ability to operate an online learning management system is preferred.
• Display leadership skills to effectively direct employees while in a training class environment and ability to properly evaluate comprehension and application of subject material.
• Proven presentation and facilitating skills are required.
• Knowledge of Windows and Microsoft Office Suite with an ability to type 30 wpm.
• High level of effective interpersonal communication skills.
• Strong organization and presentation skills.
• Ability to communicate professionally and effectively with guests, participants, and employees.
• Excellent written and oral communication skills necessary to produce and deliver quality training programs.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• Maintain compliance with required training.
• Valid Arizona Driver's License, with no major infractions in the past three years is required.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.

What you'll experience:

• The typical work environment will be at an EMPACT office, working indoors.
• Employees must be able to lift up to 25 pounds at times.
• Occasional travel to all EMPACT worksites and training sites may occur as-needed.
• This Is an in office position

What we'll offer:

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.