Staff Product Manager - Internal AI

We are seeking a highly skilled Staff IT Product Manager for Internal AI to drive the strategy, delivery, and adoption of AI-powered solutions across our enterprise IT landscape. This role will be pivotal in shaping how AI transforms our internal operations, from service delivery and knowledge management to automation and decision support. The ideal candidate has a proven track record of managing enterprise-scale AI/ML products, collaborating across IT and business functions, and delivering measurable impact.We are looking to speak to candidates who are based in San Francisco, CA or Palo Alto, CA for our hybrid working model.Key ResponsibilitiesAI Product Strategy & RoadmapDefine and execute the internal AI product strategy aligned with enterprise IT and business goalsOwn multiple product lines in the internal AI product spacePrioritize high-value use cases across IT functions (helpdesk, infrastructure, security, applications, enterprise data)Balance quick wins (AI copilots) with longer-term bold initiatives (AI-driven automation and decision-making)Experience in implementing AI solutions for enterprises our size and scale. This should include enabling agentic platforms for organizations and bringing to the table the best practices, pitfalls and learnings from such experiencesProduct Management ExecutionEmbrace the product mindset and own the lifecycle of AI products—from ideation, critical user journey definition, requirements gathering, vendor evaluation, prototyping, and implementation to scaling in productionDefine and manage product backlogs, roadmaps, and success metricsDrive adoption and ensure AI solutions are delivering measurable outcomes (efficiency, cost savings, user experience)Stakeholder EngagementPartner with IT leaders (Applications, Infrastructure, Security, Service Desk) to identify pain points and AI opportunitiesCollaborate with business stakeholders to ensure alignment and secure sponsorship for AI initiativesCommunicate product vision, progress, and value realization to executive leadershipGovernance & Risk ManagementEnsure AI adoption complies with enterprise governance, security, privacy, and compliance standardsWork with data teams to ensure responsible AI practices and guardrails are in placeTeam Leadership & EvangelismServe as a thought leader and evangelist for AI within IT, driving awareness, education, and adoptionMentor junior product managers and contribute to building a culture of innovation in ITQualifications10+ years of product management experience, with at least 3 years in AI/ML, automation, or enterprise IT solutionsStrong understanding of IT service delivery, enterprise applications, and internal operationsDemonstrated success delivering AI or advanced analytics products at scale in a corporate environmentExperience with AI platforms (e.g., OpenAI, Anthropic, Azure AI, AWS AI, Google Cloud AI) and integration with IT systems (ZenDesk, SuccessFactors, Salesforce, etc.)Excellent communication and stakeholder management skills, with ability to influence at all levelsFamiliarity with responsible AI practices, data governance, and compliance requirementsBachelor’s degree in Computer Science (preferred), or related field (MBA or advanced degree preferred)Success MeasuresDelivery of high-value AI use cases that improve IT efficiency and business outcomesAdoption of AI solutions across IT teams and end usersMeasurable cost savings, productivity improvements, and enhanced employee experiencePositive feedback from stakeholders on AI innovation and impactAbout MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Req ID: 1273405795MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.MongoDB’s base salary range for this role in the U.S. is:$164,000—$323,000 USD