Administrative Coordinator

Flourish Research is looking for a motivated, talented, creative individual who wants to learn and grow in their career while contributing to research that changes lives. We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Shift : Monday‑Friday, 8:30 AM – 5 PM Location : 5430 Fredericksburg Rd., Suite 200, San Antonio, TX 78229 Compensation : $17 /hr + quarterly bonuses after probationary period Benefits : Health, dental, and vision insurance plans; 401(k) with 4% match; tuition reimbursement; parental leave; referral program; employee assistance program; life insurance; disability insurance; 15 days of PTO + 10 company holidays. Responsibilities Represent Flourish Research in a professional and courteous manner in all verbal, written, and in‑person interactions with staff, clients, and vendors. Communicate effectively and professionally with sponsors, physicians, office personnel, patients, employees, and contract personnel. Greet patients and monitors and notify appropriate study coordinators. Maintain confidentiality of all subject, protocol, and company information. Answer phones, route messages, and document study‑related communications as needed. Provide accurate document creation and revision support for study coordinators, regulatory staff, and operations. Distribute incoming mail and faxes and maintain updated lists, logs, and files. Assist the regulatory department with CV/resume updates, filing, and copying. Accurately file documents in subject charts, regulatory binders, and departmental records. Conduct follow‑up calls and schedule subject visits and procedures as directed. Perform duties efficiently and complete additional tasks as assigned. Qualifications Education : Bachelor’s degree or equivalent experience in an administrative or clinical research support role. Experience : 1–3 years of experience in clinical or biological research. Knowledge and Skills : Strong knowledge of clinical research processes and methodologies. Demonstrated management, leadership, and cross‑functional collaboration skills. Excellent written and verbal communication abilities. Proficiency with Office 365 and general business software. Experience writing, reviewing, and maintaining Standard Operating Procedures (SOPs). Strong problem‑solving, risk assessment, and impact analysis skills. Proven experience with process improvement initiatives. Effective negotiation and conflict‑management skills. Ability to multitask, prioritize competing demands, and adapt to changing priorities. Independent thinker with the ability to influence and drive alignment when appropriate. Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU! It is the policy of Flourish Research not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. #J-18808-Ljbffr