Customer Service Associate
$17.5 per hourHertz
Customer Service Associate
The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.
What You'll Get:
- Hourly Rate is $17.50 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
- Bonus Plans: Eligible, Up to 12%
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Up to 40% off the base rate of any standard Hertz Rental
- Medical, Dental & Vision plan options
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Responsibilities:
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer's service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
- Passion for customer service and attention to detail - Goes the extra mile
- Self-motivated to achieve and exceed targeted goals
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
- Proficiency in English
- Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience of working well within a team
- 100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Stand for long periods of time
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
Job Info
- Job Identification 40309
- Job Category Customer Experience
- Locations 9475 NE Airport Way, Portland, OR, 97220, US
- Job Schedule Full time
- Remote No
- Number of Openings 1
- Regular or Temporary Regular
- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...SuggestedContract workPart timeLocal area
- ...and delivers a distinctive and delightful customer experience. Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience Engages customers... ...1833701BR Title: Customer Service Associate Company Indicator: Walgreens Employment...SuggestedHourly payWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
- ...Customer Service Associate The Customer Service Associate's primary responsibility is to accurately and efficiently process order-related requests received from Customers, Outside Sales, and Customer Service via phone, email, and online platforms. The CSA plays an...SuggestedWork experience placementWork at office
$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...SuggestedHourly payFull time$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...SuggestedHourly payFull time$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hours$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart time$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly pay$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hours- ...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'...Work at officeLocal areaShift work
$18 per hour
...Job Description The Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class...Hourly payLocal areaImmediate startWorldwideFlexible hours$18.35 - $21.57 per hour
...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'...Full timeTemporary workPart timeWork at officeLocal areaImmediate startFlexible hoursShift work$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly pay$16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend work- ...and delivers a distinctive and delightful customer experience. Registers sales on... ...fair, friendly, and efficient checkout service. In accordance with state and federal... ...BR Title: Pharmacy Customer Service Associate Company Indicator: Walgreens Employment...Hourly payWork experience placementSeasonal workWork at officeLocal areaImmediate startFlexible hoursShift workAfternoon shift
- ...and delivers a distinctive and delightful customer experience. Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience Engages customers... ...1834434BR Title: Customer Service Associate - Temporary Company Indicator: Walgreens...Hourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
- ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the...Work experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift
$15.95 - $18.6 per hour
...a body worn camera. Supports a positive customer shopping experience in the store and maintains... ...to store management or customer service via a Company issued radio Observe and... ...security experience Benefits include: Associate discount; EAP; smoking cessation;...Hourly payTemporary workLocal areaHome office- ...Customer Representative Beaverton, OR, USA Or refer someone Job Openings Customer Representative About the job Travel customer representative... ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally...Immediate startRemote workFlexible hours
$28 - $36 per hour
About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals...Hourly payFull timePart timeWork at officeRemote workWork from home- ...The Home Depot in Portland is looking for Lot Associates to assist customers by helping them load their vehicles and ensuring the store entrance is well-maintained. Customer service is vital, as Lot Associates are often the first and last point of contact for customers...
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hours$17 - $24 per hour
...Customer Service Representative $17 - $24 Per Hour Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity...Hourly payWeekly payLocal areaImmediate start- ...Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as...Remote workFlexible hours
- ...earned top industry awards for employee satisfaction and client service, including Best Staffing Firm to Work For, Best Staffing Firm... ...s prominent employers is looking for a proactive and motivated Customer Service Specialist with a passion for providing outstanding customer...Temporary workLocal areaWork from homeFlexible hours
$18.5 per hour
...position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers... ...not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage...Hourly payFull timeContract workFor contractorsWork experience placementLocal areaAfternoon shift$21.25 - $50 per hour
...Customer Service Representative Arrow Sanitary, a Waste Connections company, is looking for a Customer Service Representative to work in our Call Center in Portland, OR! Shift is Monday-Friday, 8:00 AM to 5:00 PM. Starting wage is $21.25/hour with a $.50 increase...Contract workTemporary workWork at officeMonday to FridayFlexible hoursShift work$18 - $22 per hour
...Customer Service Representative The Customer Service Representative at American Leak Detection of Oregon / SW Washington is responsible... ..., apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer....Hourly payFull timeFor contractorsWork at officeMonday to FridayShift workDay shift- ...Customer Service Representative/ Lot Attendant Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of...Start working todayLocal areaWeekend work
$20 - $22.5 per hour
...Customer Service Representative I Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running...Hourly payWork at officeImmediate startMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Associate. Be the first to apply!
- airport customer experience specialist Portland, OR
- customer relations associate Portland, OR
- client service specialist Portland, OR
- bilingual customer service representative spanish english Portland, OR
- inside customer service representative Portland, OR
- work from home customer service associate Portland, OR
- customer sales representative Portland, OR
- customer service officer Portland, OR
- client solutions specialist Portland, OR
- overnight customer service representative Portland, OR

