Call Center Specialist

This range is provided by Citizens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $20.00/hr - $20.00/hr Senior Technical Recruiter @ Seven Step | MBA, Global Talent Acquisition Description: You’re made ready for new challenges and opportunities to stretch yourself! In this role, you are responsible for assisting our Lending team as we promote our Student Lending products. You will help reach out to customers as well as manage the increased volume of applications through inbound calls. Most importantly, you will deliver an exceptional experience for all our customers that you interact with. Primary Responsibilities Proactively reach out to customers to inform them of our product Handle incoming calls and provide guidance Respond to incoming calls from customers already in process Qualifications, Education, Certifications and/or Other Professional Credentials Customer Service Experience Ability to use Microsoft Office Previous Sales or Call Center experience is also a plus Excellent communication skills and ability to work in a fast-paced environment Other Characteristics Include Positive attitude and high energy level A 'Can-do Attitude' and the ability to think 'Outside the Box' Team player; able to work with minimal supervision Ability to learn and share new concepts quickly Ability to articulate what we have to offer our existing or potential customers Training 3 weeks in person, Johnston RI Schedule Start times after training from 9am - 10:30am, Mon-Fri Seniority Level Entry level Employment Type Contract Job Function Customer Service Industries Banking #J-18808-Ljbffr Citizens