Quality Lead

Full Time

Indirect Labor

Dallas, Dallas, TX, US

Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different.

At Cartamundi Dallas, a Quality Control Lead reports to the Quality Supervisor and is primarily responsible for supporting both the Quality Control (QC) team, Quality Supervisor, and the operations team in their daily activities. The Quality Lead covers for the supervisor during absences (meeting, time off, etc). The QC Lead is also responsible for overseeing and maintaining the QC sampling program, as well as supporting the Quality Supervisor with the QC training program. The QC lead will work closely with the quality supervisor, QC inspectors, as well as operators and supervisors or leads in the production areas.

What you’ll do as Quality Control Lead:

• Maintain the QC sample program, including reviewing samples daily (usually from the previous day) to check for accuracy and auditing for potential errors that were missed. This also includes maintaining an organized sample archive.

• Assisting the Quality Supervisor in creating training resources and training QC inspectors as needed.

• The QC lead will develop a strong working knowledge of all production processes and inspection processes, including AQL inspection.

• Perform process audits.

• The QC Lead is responsible for product audits, which include generating a report, archiving samples, and limited customer communication regarding the outcome of the audits and delivering customer samples to clients.

• The quality lead will sometimes step in for QC inspectors when there is a gap in staffing.

• Writing formal “notifications” (using a template) when a defect or nonconformity is discovered.

• Rea ding and interpreting product specifications.

• Assist Quality Engineers with investigations as necessary.

• Review quality holds, assist Quality Engineers (“QEs”) and Quality inspectors with containment and disposition of quality holds.

• Assist the Quality Supervisor with daily shift hand-off meetings.

• Assist QC inspectors and/or QEs with AQL inspections, including organizing an AQL inspection autonomously.

• Organizing and participating in regular 5S activities (maintaining a clean, organized work area).

• Support operations team at a higher level than QC inspectors by assisting with project specifications, line configurations, and information resources.

  We’re looking for a Quality Control Inspector with:

• High school diploma or equivalent required.

• College degree (min. Associates) preferred.

• Experience in Quality and/or manufacturing preferred but not required.

• Bilingual English and Spanish preferred.

• Strong verbal and written communication skills.

• Must be able to read and interpret internal and customer product specifications.

• Strong attention to detail is necessary.

• Basic MS Office suite skills (Word, Excel, PowerPoint)

• SAP experience is a plus but not required.

• Strong communication skills are required; conflict resolution is a plus but not required.

• Experience in the Printing Industry a plus but not required.

Benefits you can Expect from Cartamundi:

• Competitive pay

• 401(k) with company match

• Health, dental, and vision insurance starting day one

• HSA (Health Savings Account) and FSA (Flexible Savings Account)

• Life insurance

• Short-Term and Long-Term Disability

• Paid time off

• Tuition reimbursement

• Employee discounts on daycare, gym memberships, travel, and much more

Physical requirements and working conditions:

Our manufacturing plant is comprised of enclosed office and manufacturing space. This position requires the ability to:

• Move throughout the entire facility to attend to various issues.

• Work and communicate effectively with different teams in both the office and manufacturing setting in a bilingual (English and Spanish) work environment.

• Standing, walking, moving for long periods of time.

• Occasionally working at a computer depending on the assigned area.

• Briefly lifting up to 40 pounds.

• Occasionally de-stacking some boxes from pallets to investigate.

• Cultivate good rapport with various personality types.

Apply today and discover the magic of making a difference at Cartamundi!

Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify (file:///C%3A/Users/Christina.Matias/AppData/Local/Microsoft/Windows/INetCache/Content.Word/dhs.gov/e-verify) .

Candidates must be 18 years old to work for Cartamundi.

No agencies please. No sponsorship available.

About Cartamundi:

At Cartamundi, we're all united by our common belief that the world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people – across cultures and generations – and to embrace shared experiences.

We are a worldwide leader in playing cards and in “play” solutions.

Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle®, HRO®, Bee®, Copag®, Shuffle® and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands.

At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly®, Uno®, Magic: The Gathering®, Guess Who ®, Pokémon®, Trivial Pursuit® every day.

As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different.

We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.