Service Excellence Manager - Service Excellence

Service Excellence Manager The Service Excellence Manager supports organizational initiatives that enhance operational efficiency, quality, and patient experience at McLeod Health. This role manages the Service Excellence team, fosters a culture of people, caring, quality, and integrity, and ensures alignment of Service Excellence initiatives with industrial standards and organizational strategy. Bachelor's Degree in Nursing or Allied Health field Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer. Job Identification 28140 Job Category Administration & Management Degree Level Bachelor Degree Job Schedule Full time Job Shift 8:00am - 5:00pm Locations 555 E Cheves St, Florence, SC, 29506, US (On-site)