Technical Program Manager

JOB TITLE: Technical Program Manager
JOB LOCATION: Boston MA
WAGE RANGE*: $75-$80
JOB NUMBER: ITS77-EHS-FY27-PRO MAN TECH - 002-203 - CLOSE 6-23-26

JOB DESCRIPTION:

EOHHS IT CTO is looking for a Technical Project Manager to lead and manage IT project tasks in support of the business-driven, customer service-oriented approach to providing IT services across the Secretariat. This is an exciting opportunity to join a highly skilled team and contribute to critical and highly visible projects .

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

• Work with IT and stakeholders to develop effective plans with tasks, detailed milestones and activities.
• Review architectural documents, manage system dependencies, and collaborate with technical resources to ensure solutions are scalable and resilient.
• Manage the tasks between the project teams and the Chief Technology Office resources.
• Coordinate and orchestrate multiple project activities for adherence to project plans and goals.
• Report status and risks on a regular basis to the Project Management team and stakeholders.
• Collaborate with agency business leaders to develop and maintain ongoing release schedules.
• Assist in defining project objectives and strategize with key stakeholders.
• Deliver results against established timelines, deliverables, tasks, dependencies, and associated technical specifications.
• Collaborate with Project Managers in developing detailed plans, work breakdown structures, project checklists and budgets to meet established time frames, funding, and staffing availability.
• Prepare and execute comprehensive supporting plans in the areas of quality control, risk management, change management, testing, and other associated areas.
• Manage process to include monitoring workstream scope and change control processes.
• Perform work in keeping with industry and internal standards, guidelines, and practices.
• Prepare remediation plans and communicate with external stakeholders and internal partners to resolve issues.
• Develop and maintain reports that effectively monitor the status of the project.
• Adhere to established Commonwealth policy and procedures with respect to project management methodology, quality assurance, and other related standards.

QUALIFICATIONS :

• Proven experience managing the implementation and deployment of large scale enterprise wide projects
• Experience working with multiple simultaneous projects/applications at various stages with competing priorities and shifting timelines
• A good understanding and proven work experience with various SDLC methodologies
• Proven experience managing projects using Agile and Waterfall
• Project Management Professional (PMP) Certification, Certified Scrum Master (CSM) or similar accreditation highly desirable
• Experience with delivering Intelligent Document Management projects highly desirable
• Experience with delivering AI projects desirable
• Ability to develop and maintain effective relationships with stakeholders, management, end users, project team members, and vendors
• Strong cross functional leadership experience in a matrix environment
• Ability to translate and communicate technical concepts, information, plans, and procedures to both technical personnel and non-IT business users
• Knowledge and demonstrated ability to conduct detailed planning, and to perform risk assessments and develop associated risk mitigation plans
• Excellent oral and written communication skills and presentation skills with an ability to elicit results from cross-functional teams
• Expertise in conducting efficient and effective meetings
• Proven exceptional project management experience across multiple timelines simultaneously
• Solid working understanding of Government Security standards and Regulatory requirements

EDUCATION AND EXPERIENCE

• Bachelor's degree in Computer Science or equivalent experience
• Minimum (10) ten years of IT experience
• Minimum (8) eight years of experience in a project manager role, managing projects from conceptualization through delivery - on time and on budget with full accountability and financial responsibility.
• Minimum (5) five years of extensive hands-on experience managing large scale enterprise wide IT projects
• Experience with and preparing project documentation such as detailed requirements, status reports, etc.
• Proficiency with JIRA or similar project management tool
• Advanced level of proficiency with MS Office applications including Excel, Word, Visio, Outlook, SharePoint and Power Point.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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