Customer Service Representative
Belair Engineering
Job Description
Job Description
Established residential HVAC company seeking a Customer Service Representative to join our team in Upper Marlboro, MD!
Responsibilities:- Answer phones, determine clients needs and create service tickets.
- Make outbound customer follow up calls.
- General filing and administration.
- Other duties and responsibilities to be determined.
Qualifications:
- High energy and pleasant personality.
- Superior verbal & listening skills.
- Proficiency in MS Office products (Excel, Word and Outlook) a plus.
- Experience with SAGE100 is a plus
- Must be able to work independently, self-review, have the ability to multi-task and meet deadlines in a fast-paced work environment.
Established in 1962. We are proud to be a local, mid-sized, woman owned and managed HVAC, plumbing, gas fireplaces & standby generator installation and service company. We work mainly in the PGCO & AACO service area and take great care of our Belair family, as we do our customers. Willing to train the right person.
Company Description
Established in 1962. We are proud to be a local, mid-sized, woman owned and managed HVAC, plumbing, gas fireplaces & standby generator installation and service company. We work mainly in the PGCO & AACO service area and take great care of our Belair family, as we do our customers. Willing to train the right person.
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