Billing Clerk

Play a key role in the financial health of the organization by ensuring accurate, timely billing and claims processing. As a Billing Clerk, you’ll help maintain efficient revenue cycle operations while supporting both internal teams and patients with professionalism and attention to detail. Why Join Us? Up to $1,750 Retention Bonus (Year 1) + ongoing tenure-based rewards Eligible for PSLF (Public Service Loan Forgiveness) Health, Dental & Vision Insurance (85% employer‑paid for employee coverage) $15,000 Employer‑Paid Life Insurance 401(k) with 50% Match (up to 6%) Generous PTO – vacation and sick leave accrual Paid Holidays + Floating Holiday Career growth and development opportunities A supportive, inclusive, and mission‑driven culture What You’ll Do Ensure accurate charge and payment entry within the Electronic Medical Record (EMR) system Review, correct, and submit electronic and paper claims to appropriate payers Monitor claim status and follow up on unpaid or denied claims using aging reports Research and resolve claim rejections, denials, and discrepancies Process claim appeals and refund requests as needed Communicate with providers to clarify incomplete or missing billing information Assist with reconciling deposits and patient collections Respond to billing inquiries from patients, staff, and third‑party payers Identify billing trends or payer issues and report findings to leadership Collaborate with credentialing and billing teams to resolve claim issues Assist with prior authorizations and clearinghouse claims processing Support special projects and provide backup to Billing Lead when needed Train new staff and support team development initiatives What You Bring High school diploma or equivalent required Minimum of 2 years of medical office or billing experience preferred Knowledge of medical terminology and insurance billing processes Familiarity with Medicare, Medicaid, Medicaid Managed Care, and commercial payers Preferred Experience working in a fast‑paced healthcare or billing environment Strong understanding of payer requirements and reimbursement processes Proficiency with EMR and billing systems What Success Looks Like Accurate and timely submission of claims Reduced claim denials and efficient resolution of billing issues Strong collaboration with internal teams and external partners High‑quality customer service for patients and stakeholders Compliance with all billing regulations and organizational policies Additional Requirements Successful completion of Level II Background, MVR, and Drug‑Free Workplace screenings Ability to manage multiple priorities in a fast‑paced environment Strong attention to detail and organizational skills Ability to maintain confidentiality and handle sensitive information Work Environment & Physical Requirements Primarily desk‑based role with prolonged sitting and computer use Occasional standing, walking, and light lifting (up to 10 pounds) Moderate noise level in a professional office setting May require occasional work in community‑based settings What You Bring to the Team (Competencies) Strong customer service and interpersonal skills Excellent written and verbal communication Critical thinking and problem‑solving abilities Computer literacy and attention to detail Ability to work independently and collaboratively Demonstrate professionalism, integrity, and respect in all interactions Commit to the organization’s mission and values Maintain punctuality and productivity standards Ensure confidentiality in all aspects of work Contribute to a culture of teamwork and continuous improvement Apply Today Join a team dedicated to delivering accurate, efficient, and compliant billing operations that support quality patient care across Nassau County. #J-18808-Ljbffr Starting Point Behavioral Healthcare