Remote Inside Sales Representative

Eastern Analytics, Inc. is a data analytics company with over 25 years of experience. We specialize in Solution Architecture, Data Engineering, Dashboards & Visualizations and Machine Learning with a focus on Microsoft Azure/Fabric, Databricks & Power BI.

Key functions:

• Actively reach out to prospects to build awareness of company and services.
• Cultivate a pipeline of prospects, customers and engagements.
• Promote and effectively sell services using established techniques while working with the marketing team and management to increase effectiveness.
• Meet performance metrics for outbound calls, emails and communications.
• Respond quickly and efficiently to requests and proposals.
• Partner with sales and marketing to drive recognition of Eastern Analytics.
• Respond to incoming inquiries via phone, email, others.
• Use Microsoft Teams to effectively schedule meetings between prospects, management and team leads.
• Resolve customer concerns in an expedited and professional manner.
• Work with the marketing team to target accounts based on industry, need, and intent.
• Actively maintain and keep key tasks updated in CRM.

Job Requirements

• At least 2-3 years of Inside Sales and Lead Generation selling IT related Services.
• At least 2-3 years of face-to-face experience in inside (B2B) sales and lead generation.
• At least 3 years in customer service and ensuring customer satisfaction.
• Excellent communication and interpersonal skills.
• Knowledge of Microsoft Office/365 and Office tools.
• Knowledge of Power BI, Azure, and Databricks preferred.
• Bachelor’s degree is preferred.
• Ability to travel to trade shows and conferences as needed.
• Must be a Massachusetts resident.