Facilities Manager

About the Role:

Join CBRE as a Facilities Manager supporting one of the nation's largest retail healthcare organizations, serving a portfolio of more than 200 retail locations across the Southeast. This is a high-impact leadership role responsible for overseeing HVAC and refrigeration maintenance operations, managing field teams and service partners, and ensuring safe, reliable facility performance across a large retail footprint.

This position can be based in Chicago, IL or Atlanta, GA and requires occasional travel (typically quarterly or biannually) to support client operations and business priorities. The role leads a team of technicians and coordinators while partnering closely with vendors and client stakeholders in a fast-paced environment.

What You'll Do:

• Lead and develop a team of technicians and coordinators, providing coaching, performance management, and career development.

• Oversee repair, maintenance, and service delivery for a portfolio of 229 retail locations, ensuring operational excellence and client satisfaction.

• Manage HVAC and refrigeration maintenance programs, coordinating internal technicians and third-party service providers.

• Build strong relationships with client stakeholders and lead discussions to resolve operational and facility-related issues.

• Monitor vendor performance, review service proposals and invoices, and ensure quality, cost, and compliance expectations are met.

• Drive safety initiatives and maintain compliance with environmental, health, and safety requirements, including Lockout/Tagout (LOTO) best practices.

• Conduct facility inspections, identify improvement opportunities, and support maintenance planning and capital projects.

• Utilize systems and reporting tools including ServiceChannel, FM Pilot, Benchmark Gensuite, and Excel to manage work activity, compliance, and operational performance.

What You'll Need:

• 3+ years of facilities, maintenance, field service, or operations leadership experience; bachelor's degree preferred.

• Experience leading and developing teams in a multi-site facilities, retail, or service environment.

• Working knowledge of HVAC and refrigeration systems, including repair and preventative maintenance programs.

• Strong background managing vendors, contractors, and service-level performance.

• Demonstrated commitment to workplace safety with a solid understanding of LOTO procedures and safety compliance programs.

• Experience managing multiple priorities within a high-volume, fast-paced operational environment.

• Proficiency with CMMS and facilities management platforms, including ServiceChannel, plus strong Excel skills.

• Excellent communication, organizational, and problem-solving skills with the ability to influence stakeholders and drive results.

• Valid driver's license and willingness to travel periodically as business needs require.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Manager position is $92,000 annually and the maximum salary for the Facilities Manager position is $170,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)