PATIENT FINANCIAL COUNSELOR - HOSPITAL

Financial AdvocateEmployment Type: Full timeShift: Day ShiftPosition PurposeFinancial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.What You Will DoCounsel patient on cost of treatment, insurance benefits, resources for payment and financial assistanceSecure and document payment arrangementsAssist patients in financing, payment plans, financial assistance and all financial options through the organizationAudit bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offsWork closely with RSO and division leadership to improve collectionsMinimum QualificationsHigh school diploma or GED. Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire. Understanding of basic billing and coding.Additional Qualifications (Nice to Have)Epic experienceKnowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cyclePosition Highlights and BenefitsFull time 32hrs, every other Saturday and 3-4 days during the week. Weekend differential applies.Excellent benefits - starting day 1!Ministry/Facility InformationSaint Mary's Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.Our CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.