Assistant District Manager

Assistant District Manager (ADM)The Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately twenty (20) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.This is a full-time role with a start date of September 22, 2025What you'll do here:Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.Resolves client complaints or answers client questions regarding policies and procedures.Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.Skills you'll bring for success:Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred.2 years previous management or supervisory experience required with a passion for leading and inspiring others.Entrepreneurial spirit that inspires out of the box thinking to impact business results.Tax knowledge preferred.Strong communication, interpersonal, organizational, and client service skills.Must possess reliable transportation, insurance, and a driver's license in good standing.Proficiency with a variety of computer software applications such as electronic mail, internet browser, Dayforce or other HR information system, online time-tracking, Word, and Excel preferred.Knowledge in accounting or tax preparation software preferred.Ability to sustain energy and remain available to subordinates during season including evenings and weekends.Ability to work under pressure, in a fast-paced working environment.What you'll get if you join us:Eligible for year-end annual bonus program401k with Company MatchMedical Low Plan with Company HSA MatchTeladoc (Unlimited Teladoc sessions, $18 per month to seasonal employees)Free Employee Assistance Program (EAP)Corporate discount programFree tax preparation training and PTIN registrationFree tax filing services for all JH employeesProfessional development and continuous trainingExpand your leadership and operational knowledgeLearn from a District Manager how to best support busy retail tax locationsMake a visible impact within the organizationJoin a fast-paced, innovative culture with an open and collaborative environmentAmple opportunity to develop core and new skillsets and have a stake in your own successOpportunities for advancement within the organizationJoin a great organization that cares about its employees!Compensation: $45,000.00 - $52,000.00 per yearWorking at Jackson HewittJackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.Taxes are fun (really!)At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.