Automotive Office Manager

Job Description

Job Description

Honda of Boerne is seeking an experienced, highly organized Office Manager to oversee daily administrative operations. This is a hands-on leadership role responsible for ensuring the dealership’s office, accounting support, HR administration, and customer-facing administrative processes run smoothly and professionally.

 

You will be the central point of coordination between sales, service, finance, and ownership, helping maintain a high standard of accuracy, compliance, and customer experience.

 

Key Responsibilities

• Oversee all front-office and administrative operations

• Manage dealership paperwork flow (deals, title work, registration, contracts, and filing)

• Support accounting functions: accounts payable/receivable coordination, daily deposits, vendor invoices, and expense tracking

• Supervise and schedule administrative staff (reception, title clerk, cashier)

• Maintain accurate personnel files, timekeeping, and basic HR administration

• Ensure compliance with dealership policies, state DMV requirements

• Handle customer inquiries, complaints, and administrative follow-up with professionalism

• Coordinate with sales and F&I teams on deal packaging and documentation accuracy

• Manage office supplies, equipment, and vendor relationships

Qualifications

• 3+ years of office management or administrative leadership experience (automotive dealership experience strongly preferred)

• Strong knowledge of dealership processes, title/registration workflows, and deal documentation

• Excellent organizational skills with high attention to detail and accuracy

• Proficiency in Microsoft Office (especially Excel) and experience with dealership management systems (e.g., CDK, Reynolds, Dealertrack, or similar)

• Ability to manage multiple priorities in a fast-paced environment

• Strong written and verbal communication skills

• Professional, discreet, and customer-focused demeanor

• High school diploma required; associate’s or bachelor’s degree preferred

• Valid driver’s license and clean background check required

What We Offer

• Competitive base salary commensurate with experience

• Performance-based bonus potential

• Health, dental, and vision insurance options

• Paid time off and holidays

• 401(k) opportunity

• Employee vehicle purchase/lease discounts

• Opportunity to grow with a new/expanding dealership