Referral Specialist (Daytona)

Referral Specialist

This is a full time position, Monday-Thursday 8:00-6:30.

Position Summary: The Referral Specialist is responsible for assisting patients by referring them to an outside medical specialists or agencies at the request of AH attending physicians.

Essential Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative (but not all inclusive) of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contacts outside physicians or agencies by telephone, arranges patient appointments and coordinates the exchange of patient information between AH providers and the outside physicians or agencies.
• Works closely with patients to arrange and coordinate appointment locations and appointment times.
• Maintains list of agencies that can be contacted by patients requiring financial aid or other assistance.
• Prepares referral logs, weekly reports, monthly reports, documenting patient account and other necessary referral documentation.
• Screens applicants for the Putnam County Health Care Authority prescription program.
• Obtains authorizations from HMO's and documents authorizations in patient medical records.