Student Financial Service Advisor

Financial Aid Assistant

Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.

Essential Duties And Responsibilities:

• Adheres to all company policies and procedures and operates within state and federal statutes and regulations and within standards of accreditation at all times.
• Assists student questions when applying for financial aid and provides them information about financing options to fund their education.
• Asks questions of students to determine what types/amounts of financial aid, if any, they may be eligible to receive.
• Responds to students' requests for help with financial aid information and to their related questions.
• Assists students with the preparation and completion of financial aid applications when needed.
• Follows up with students to help ensure the timely completion of applications and filings and any required documentation in support of those applications.
• Reviews estimated award letters with students.
• Assists with final submission or packaging students for financial assistance each academic term.
• Performs other duties or special projects as assigned.
• Maintains professional and effective working relationships with all other company personnel.
• Conducts his or her professional and personal life in a fashion that fosters a positive impression of the company.
• Performs the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by human resource policy regarding remote work.

Job Requirements

Education:

• At least a high school diploma (associate degree preferred)

Experience:

• A minimum of two (2) years of federal student financial aid experience (global service experience a plus)
• Experience in customer service preferred.
• Demonstrated proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience with learning management system (LMS) student software a plus.