Accounts Payable Manager (Hybrid--Richmond, VA)

This position is responsible for the overall leadership, strategic direction, and continuous improvement of the Accounts Payable function. The Manager ensures operational excellence, strong internal controls, and efficient use of technology, while leveraging the Supervisor role to manage day-to-day execution.

Position Accountabilities

Leadership & Oversight

• Provide leadership and direction to the Accounts Payable function through the AP Supervisor, ensuring effective delegation of day-to-day operations


• Set performance expectations and monitor team effectiveness through the Supervisor


• Foster a culture of accountability, continuous improvement, and service excellence


• Support talent development, succession planning, and organizational capability building

Process Improvement & Technology Optimization

• Lead and drive continuous process improvement initiatives to increase efficiency, reduce risk, and enhance scalability


• Evaluate and redesign workflows across invoice processing, payments, and expense management


• Standardize procedures and ensure alignment with enterprise policies and best practices


• Champion automation and digitization opportunities within Accounts Payable


• Oversee and maximize utilization of AP systems to ensure full functionality is leveraged


• Partner with IT and business stakeholders to implement system enhancements and integrations


• Ensure workflows, controls, and configurations within systems support efficiency, compliance, and reporting needs


• Analyze system data to identify trends, gaps, and opportunities for improvement

KPI Management & Reporting

• Establish, track, and manage key performance indicators (KPIs)


• Develop dashboards and reporting to provide visibility to leadership


• Use data-driven insights to improve team performance and decision-making

Controls, Compliance & Risk Management

• Ensure a strong control environment, including adherence to SOX requirements


• Oversee audit readiness and coordinate responses for internal and external audits


• Monitor compliance with company policies, regulatory requirements, and banking standards


• Ensure proper segregation of duties and minimize operational risk

Stakeholder & Vendor Management

• Partner with internal business units to improve invoice submission, coding accuracy, and payment processes


• Collaborate with Vendor Management on onboarding and maintenance of vendor records


• Serve as escalation point for complex vendor or payment-related issues

Financial Support & Close Activities

• Oversee accrual processes and ensure completeness and accuracy of AP-related balances


• Partner with Accounting Operations to analyze expense variances and trends


• Ensure timely and accurate financial reporting support


• Manage the intercompany payable process

Organizational Relationship

• Reports to: Director of Accounting Operations


• Direct Reports: Accounts Payable Supervisor and Accounts Payable Specialists

Position Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or equivalent experience preferred


• 5+ years of Accounts Payable or Accounting experience with leadership responsibility


• Experience in financial services or regulated environment preferred

Knowledge & Skills

• Strong leadership and strategic thinking


• Proven experience driving process improvement and automation, particularly in intake channels


• Advanced knowledge of Concur and AP systems optimization


• Strong analytical skills with KPI and performance management experience


• Deep understanding of controls, SOX compliance, and risk mitigation


• Excellent communication and stakeholder management skills

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. Th is position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting . 

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.