Supervisory Mobility Transportation Specialist

Supervisory Mobility Transportation Specialist

Major duties include but are not limited to:

• Manages the Medical Center's Transportation Program services under the AD within the facility by planning, developing, evaluating, marketing and directing key administrative activities in multiple programs related to transportation system for patients, Caregivers and others in metropolitan and rural/remote rural areas, especially those which are disabled, frail, elderly or receiving life dependent treatments
• Ensure adjudication of mileage, lodging, meals, common carrier, SMT reimbursement requests, determines eligibility and processes payments for eligible Veterans in support of costs incurred while traveling to and from VA health care facilities
• Administers all transportation related contracts. The program may also provide pre-approved transportation solutions and arrange SMT at the request of facility
• Manages demand against available resources to increase access to medical care through the Medical Centers organic transportation resources
• Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems.
• Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegation of authority, management controls, information and documentation systems, and similar functions of management.
• Works with a network of transportation options for Veterans through joint efforts with VA's Office of Rural Health and organizations, such as Veterans Service Organizations (VSOs) community transportation providers; federal, state and local government transportation agencies; non-profits and Veterans Transportation Community Living Initiative (VTCLI) grantees
• Serves as the the local administrator of the Vet Ride System and is responsible of granting certain delegated access rights to facility staff.
• Collaborates with service providers in local communities to serve Veterans' transportation needs.
• Possesses and maintains knowledge of and collaborative relationships with United We Ride, State Departments of Transportation, Community Transit providers, Veterans Service Organizations, State Veteran Agencies, County Veteran Service Agencies and other various groups and organizations, such as stakeholders, other hospitals, universities, public health officials and organizations, volunteer work groups, news media and the community at large.
• Works closely and routinely with other services within the Medical Center, including, but not limited to: Business Office (HAS); Fleet Management; Medicine Service; Social Work Service; Nursing; Voluntary Service; Primary Care, Mental Health, Homeless and Rehabilitation.(Internal Customers).
• Completing the Needs, Resources and Stakeholders Assessment in collaboration with the other services represented on the VTP Board of Directors, as well as Veterans and community stakeholders
• Utilized the Needs, Resources and Stakeholders Assessment to develop a Three Year Developmental Business Plan for submission to the Board of Directors and the Program Office in order to obtain funding for the program once the Business Plan is approved by the Program Office
• Formulates, interprets, and implements Transportation Program, policies and procedures pertaining to transportation among the multiple programs at the facility.
• Responsible for managing the appropriate utilization of the Vet Ride System, including all the Administrative Portal, the web based Veteran Trip Request Portal, the Third Party Contractor Portal and the Special Mode Tracker Module, ensuring all security and compliance measures are complied with by all staff the Mobility Manager authorizes to use the system.
• Performs management and/or program support work, such as program or office planning, evaluation of administrative programs or issues, training program administration, correspondence control, liaison, special projects, or board or committee-related work.
• Ensures that facility operations complies with standards of accrediting organizations

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday (8:00am - 4:30pm) Telework: This position may be authorized for ADHOC telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Mobility Transportation Specialist / PD11280O and PD11281O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized