Senior Call Center Apps Support Analyst (Avaya/Verint)
MidFirst Bank
A financial institution in the U.S. is looking for an experienced Application Support professional to manage call center applications and related telephony solutions. This role requires strong analytical skills, experience with Avaya and Verint products, and a solid understanding of data reporting tools. Successful candidates will have a background in supporting complex systems, and familiarity with programming and database structures is essential. Normal hours are 7:30 am to 4:30 pm, with some after-hours support required. #J-18808-Ljbffr MidFirst Bank
- ...company is seeking an experienced Application Support professional to join its Telecommunications... ...role involves maintaining and supporting call center applications and telephony solutions, requiring expertise in Avaya and Verint products. Candidates should possess strong...Application
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level... ...excellence in unified contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI agent assist. Demonstrate... ...clear communication, empathy, call/chat etiquette, and de‑...SuggestedHourly payTemporary workWork at officeRemote workRelocation$90k - $95k
...has partnered with a local client looking to add a Telecom Support Analyst to their team. Join a great company culture and work with a... ...Experience configuring, maintaining and supporting call center application Strong data analytics and reporting to provide...ApplicationLocal area- ...missions moving Driven Team & Culture - Supportive, driven colleagues who support you... ...Looking For The Technical Support Analyst will work within the IT operations division... ...~ Proficient in Microsoft O365 Suite, Call Center unity desired ~ Desktop and Laptop...SuggestedPermanent employmentFull timeContract workWork experience placementLocal areaFlexible hours
- ...conversation, and self-service support tools. You will conduct... ...weekly Service Desk report on call trends. This position... ...- Customer service - Call center / help desk experience - Proficiency... ...value analysis including seniority and merit systems, as well as...ApplicationMinimum wageContract workTemporary workWork experience placementRemote workNight shiftWeekend work
$37.06k - $52.94k
..., seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of... ...degree or equivalent practical experience in Customer Support or call center environment Bi-lingual (Spanish) Pay Range USD $37,055...ApplicationFull timeInternshipLocal areaRemote workWorldwideFlexible hours$43.89k
...reports for all computers. # Participates in the Help Desk call center. Troubleshoots software, hardware, and printer related issues.... ...the Help Desk ticketing software, Invgate, to document all support issues and log all calls. # Installs hardware and software...ApplicationWork at officeMonday to FridayWeekend work- ...Support Technical Specialist I The Support Technical Specialist I is a staff position... ...users through step-by-step solutions in a call center environment. Act as the initial... ...friendly professional manner and assist senior technicians as needed. Follow defined...ApplicationFull timeWork experience placementWork at officeMonday to Friday
$19.12 - $25.88 per hour
...None Public Trust/Other Required: NACI (T1) Job Family: Technical Support Services Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience...ApplicationHourly payPermanent employmentContract workTemporary workFor contractorsFor subcontractorInterim roleImmediate startRemote workWorldwideFlexible hoursWeekend work- ...review, plan and install and troubleshoot core vendor updates in a call center environment. Troubleshoot complex client and server... ...technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and...ApplicationFull timeWork experience placementWork at officeNight shiftAfternoon shift
- ...Support Technical Specialist IV The Support Technical Specialist IV is a senior-level technical role responsible for resolving complex end-user and infrastructure issues... ...users through step-by-step solutions in a call center environment or in person at a client site....ApplicationFull timeWork experience placementCasual workWork at officeMonday to FridayAfternoon shift
$61.3k - $122.7k
...to 100% What You'll Work On Provide support to Abbott's Diagnostic Division (ADD) customers... ...with Field Service, Customer Support Center, or others on critical account management... ...environment, field service, technical call center, or Abbott Diagnostics products...ApplicationLive inImmediate startRemote work- ...Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance,... ..., but not limited to, the SDOD Director, Call Center Manager, and COR. Provide administrative...Contract work
- ...(ENHD) at Accenture plays a vital role in supporting the Centers for Medicare & Medicaid Services (CMS) by triaging inbound calls from employers who receive notices related... ...millions of Americans. The ENHD Support Analyst is a key member of our fully remote team, responsible...ApplicationContract workRemote workAfternoon shift
$52.9k - $68.69k
...Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated... ...and knowledge article linkage within a formal service desk or call center. Relevant certifications such as CompTIA A+ or ITIL Foundation...Contract workWork experience placementWork at officeRemote work$45.76k
...contact for families searching for senior care solutions. In this high-... ...in-depth initial consultation calls with families Educate families... ...in inside sales/inbound call center History of exceeding sales... ...search with free, personalized support — connecting caregivers and their...Hourly payFull timeWork at officeRemote workHome officeShift workWeekend workAfternoon shift$94.4k - $266.3k
...You Are A hands-on Senior Engineer with strong experience... ...(GECX) Contact Center as a Service Solutions... ...advanced solutions, and support delivery teams in designing... ...AWS, Google, Genesys, Avaya, NICE etc. Minimum... ...religious observance, please call us toll free at 1 (877)...Work experience placementLive inWork at officeLocal area$20.26 per hour
...Job Title: Enterprise Service Desk Support Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required... .... At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part...ApplicationHourly payMinimum wageFull timeContract workWork experience placementWork at officeMonday to FridayFlexible hoursShift work- ...Job Description: OnBase Applications Support Coordinator will have experience in managing... ...in an OnBase Applications Support Analyst with experience in managing applications,... ...disability or religious observance, please call us toll free at (***) ***-**** or send...ApplicationLive inLocal areaFlexible hours
- ...leads the industry in innovation, scale, and service. They are now looking to add to their team and are hiring a "Technology Support Analyst". This role will be based out of Oklahoma City. OK Purpose : The Technology Support Analyst will provide support for...Application
- ...Telecommunications team, the Application Support role is responsible for the... ...maintenance, upgrades, and support of call center applications and related telephony solutions... ...with technical expertise in supporting Avaya and Verint products and multiple peripheral applications...ApplicationWork at office
$141.7k - $268.3k
Reporting to the Senior Director of Vehicle and Connected Cybersecurity... ..., OTA, cloud backends, mobile apps, and V2X ecosystems. Provide... ...lifecycle. Lead or support threat modeling, risk assessments... ...process due to a disability, please call (***) ***-****. #J-18808-...ApplicationImmediate startFlexible hours- ...multi-channel contact centers. We are in an exciting... ...mentor sales operations analysts or data analysts, bringing... ...recommendations to senior leadership based on data... ...rates, and sales cycles to support revenue projections... ...platforms More Information Verint Systems Inc. is an...Work experience placementLocal area
$20.08 - $22.61 per hour
...Representative (Remote) Department Ambulatory Call Center Schedule Full Time Essential... ...Attends scheduled training sessions for phone support, customer service, systems upgrades, newly... ...downloads of any applications, or “apps.” Job offers are not extended over text...ApplicationFull timeContract workFixed term contractWork at officeRemote workWork from homeFlexible hours- ...successful. Red River is seeking a Systems Support Engineer II to join our growing team! This... ...MDM enrollment, email setup, and basic app support. Handle general end-user... ...follow-through. Provides after-hours on-call support to VIP escalations. Participates...ApplicationWork at officeMonday to Friday
$28.5k - $40.7k
...Call Center Representative - Oklahoma City, OK Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll...ApplicationFull timeLive inWork at officeFlexible hours- RWS Group in Oklahoma City seeks an experienced Business Support Analyst to drive digital transformation in the legal landscape. This client-facing role requires 1+ years in a support analyst position and proficiency in application support and business analysis. The successful...ApplicationFull time
- ...technology requests from Executives and other senior leaders throughout the company. This role... .... This position will also actively support enterprise mobility activities. Duties and... ...support activities. Participates in an on-call rotation to provide after hours and...ApplicationLocal areaImmediate startWeekend work
- ...Summary As a Clinical Applications Specialist (CAS), you will be supporting the GE HealthCare Imaging applications team. You will lead and... ...other computer and web-based tools (intranet/internet/apps) Strong organizational skills to sustain in a dynamic environment...ApplicationRemote workRelocationVisa sponsorshipWork visaRelocation packageNight shift
- ...experience. Offer a minimum of 5 years of experience maintaining and supporting diverse technology environments. Demonstrate proven consulting... ...ID, Purview, Compliance, device management, Azure IaaS, Azure App Services, and web application firewalls. Maintain a solid...ApplicationWork experience placement
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