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Senior Call Center Apps Support Analyst (Avaya/Verint)

MidFirst Bank

A financial institution in the U.S. is looking for an experienced Application Support professional to manage call center applications and related telephony solutions. This role requires strong analytical skills, experience with Avaya and Verint products, and a solid understanding of data reporting tools. Successful candidates will have a background in supporting complex systems, and familiarity with programming and database structures is essential. Normal hours are 7:30 am to 4:30 pm, with some after-hours support required. #J-18808-Ljbffr MidFirst Bank

Vacancy posted 2 days ago
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