Senior Call Center Apps Support Analyst (Avaya/Verint)
MidFirst Bank
A financial institution in the U.S. is looking for an experienced Application Support professional to manage call center applications and related telephony solutions. This role requires strong analytical skills, experience with Avaya and Verint products, and a solid understanding of data reporting tools. Successful candidates will have a background in supporting complex systems, and familiarity with programming and database structures is essential. Normal hours are 7:30 am to 4:30 pm, with some after-hours support required. #J-18808-Ljbffr MidFirst Bank
- ...company is seeking an experienced Application Support professional to join its Telecommunications... ...role involves maintaining and supporting call center applications and telephony solutions, requiring expertise in Avaya and Verint products. Candidates should possess strong...Application
$90k - $95k
...has partnered with a local client looking to add a Telecom Support Analyst to their team. Join a great company culture and work with a... ...job: Experience configuring, maintaining and supporting call center application Strong data analytics and reporting to provide...ApplicationLocal area$19.5 - $20.5 per hour
...interactions for escalated matters Mobile telephony and device support Video Conference Unit Troubleshooting IP Telephony setup... ...experience and strong focus on customer satisfaction. Call center experience. Experience in a technology support organization...ApplicationHourly payFull timeTemporary workWork experience placementWork at officeLocal areaRemote workRelocationFlexible hours- ...missions moving Driven Team & Culture - Supportive, driven colleagues who support you... ...Looking For The Technical Support Analyst will work within the IT operations division... ...~ Proficient in Microsoft O365 Suite, Call Center unity desired ~ Desktop and Laptop...SuggestedPermanent employmentFull timeContract workWork experience placementLocal areaFlexible hours
$37.06k - $52.94k
..., seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of... ...degree or equivalent practical experience in Customer Support or call center environment Bi-lingual (Spanish) Pay Range USD $37,055...ApplicationFull timeInternshipLocal areaRemote workWorldwideFlexible hours- ...conversation, and self-service support tools. You will conduct... ...weekly Service Desk report on call trends. This position... ...- Customer service - Call center / help desk experience - Proficiency... ...value analysis including seniority and merit systems, as well as...ApplicationMinimum wageContract workTemporary workWork experience placementRemote workNight shiftWeekend work
- ...Overview Summary/Objective The Support Technical Specialist I is a staff... ...users through step-by-step solutions in a call center environment. Act as the initial contact... ...friendly professional manner and assist senior technicians as needed. Follow defined...ApplicationFull timeWork experience placementWork at officeMonday to Friday
- ...review, plan and install and troubleshoot core vendor updates in a call center environment. Troubleshoot complex client and server... ...technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and...ApplicationFull timeWork experience placementWork at officeNight shiftAfternoon shift
- ...Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance,... ..., but not limited to, the SDOD Director, Call Center Manager, and COR. Provide administrative...Contract work
$94.4k - $266.3k
...requirements into contact center design, leveraging best... ...providing guidance and support to ensure that proposed... ...minimal direction from senior management Lead vision... ..., Lex Integration, and Call Center Routing... ...platforms (Genesys, Cisco, Avaya, Twilio, etc.) Experience...Remote jobWork at officeLocal area$52.9k - $68.69k
...Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated... ...and knowledge article linkage within a formal service desk or call center. Relevant certifications such as CompTIA A+ or ITIL Foundation...Contract workWork experience placementWork at officeRemote work$65k
Entry-level TriZetto Infrastructure Support Analyst Team: CIS-TriZetto Position Overview This position will provide hosting operations support... ...management activities & network-related within the Data Center and remote customer locations. This position will require strong...ApplicationHourly payTemporary workWork at officeRemote workRelocation- ...IT systems. Working closely with the Tech Support Specialist, the System Administrator... ...skills ~ Respectful, empathetic customer-centered support skills. Ability to translate end-... ...receiving SMS messages and using modern apps. Must have a high-speed data connection at...ApplicationFull timeWork at office
- PRINCIPLE CHOICE SOLUTIONS IT Support Analyst POSITION PURPOSE The IT Support Analyst is responsible for providing escalated technical support... ...may be required specific to this department. Provide On-Call support as necessary. All other duties as assigned. KNOWLEDGE...ApplicationWork at officeLocal areaRemote work
$70.35k - $196k
...Google’s GECX Contact Center as a Service (CCaaS) Solutions... ...solutions, and support delivery teams in designing... ...clients, supporting senior architects, and contributing... ...AWS, Google, Genesys, Avaya, NICE etc. Minimum of... ...observance, please call us toll free at 1 (877)...Work experience placementLive inWork at officeLocal area- ...bonus programs, and payout timing specific to import insurance products. Applied accounting and financial reporting expertise supporting commission posting, reconciliation, audit validation, and management reporting. Demonstrated ability to interpret, apply, and...Application
- ...The End User Support Analyst provides support for all CFS Brand employees with their Windows based... ...for the team Accountable for on-call support for incidents within the organization... ...700,000 square feet of distribution center space in 4 U.S. facilities and the ability...ApplicationWork at officeRemote workRelocation
$65k
A leading technology solutions provider is seeking an Entry-level TriZetto Infrastructure Support Analyst to provide vital support for enterprise management activities. The role entails strong technical knowledge, particularly in Microsoft Azure, and includes responsibilities...Application- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable...ApplicationRemote jobWork experience placementWork at office
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable...ApplicationRemote jobWork experience placementWork at office
- ...multi-channel contact centers. We are in an exciting... ...mentor sales operations analysts or data analysts, bringing... ...recommendations to senior leadership based on data... ...rates, and sales cycles to support revenue projections... ...platforms More Information Verint Systems Inc. is an...Work experience placementLocal area
$71k - $100k
...This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support,...ApplicationContract workWork experience placementH1bWork at office- ...technology requests from Executives and other senior leaders throughout the company. This role... .... This position will also actively support enterprise mobility activities. Duties... ...support activities. Participates in an on-call rotation to provide after hours and...ApplicationLocal areaImmediate startWeekend work
- ...experience. Offer a minimum of 5 years of experience maintaining and supporting diverse technology environments. Demonstrate proven consulting... ...ID, Purview, Compliance, device management, Azure IaaS, Azure App Services, and web application firewalls. Maintain a solid...ApplicationWork experience placement
- ...Maximo Functional Support Analyst This position can be located in Houston (TX), Tulsa (OK) or Oklahoma City (OK). The Maximo Functional Support Analyst role is for supporting, implementing improvements, and maintaining Targa's Maximo Asset Management v7.6 (EAM) solution...ApplicationRemote workNight shift
$221.7k - $266k
...they unbox on day one, to the identity that gets them into the apps they use every day, to the network and conference rooms that connect... ...self-service, identity-driven access workflows, AI-assisted support, and policy-as-code for endpoint and network management Partner...ApplicationFull timeWork at officeRemote workShift work- Responsibilities Work Experience: 3+ years in OKTA, Overall 7+ yrs Technology Stack: OKTA, Java Experience in IAM implementation or L3 level of support in Identity and Access Management (3+ years) Hands on implementing and supporting OKTA and any other IAM tools Knowledge of process...Work experience placement
$35.36k - $40.7k
...Call Center Representative - Oklahoma City, OK Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll...ApplicationFull timeLive inWork at officeFlexible hours- ...Solutions Help Desk Specialist that provides first-level technical support to deliver a reliable and positive technology experience across... ...meeting setup when needed Escalate more complex issues to senior team members as appropriate Follow established processes and...ApplicationFull time
- ...Call Center Representative Customer Support Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more....ApplicationFlexible hours
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