Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Call Center Apps Support Analyst (Avaya/Verint)

MidFirst Bank

A financial institution in the U.S. is looking for an experienced Application Support professional to manage call center applications and related telephony solutions. This role requires strong analytical skills, experience with Avaya and Verint products, and a solid understanding of data reporting tools. Successful candidates will have a background in supporting complex systems, and familiarity with programming and database structures is essential. Normal hours are 7:30 am to 4:30 pm, with some after-hours support required. #J-18808-Ljbffr MidFirst Bank

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Call Center Apps Support Analyst (Avaya/Verint) in Oklahoma City, OK vacancy
  •  ...company is seeking an experienced Application Support professional to join its Telecommunications...  ...role involves maintaining and supporting call center applications and telephony solutions, requiring expertise in Avaya and Verint products. Candidates should possess strong... 
    Application

    MidFirst Business Credit, Inc.

    Oklahoma City, OK
    4 days ago
  • $90k - $95k

     ...has partnered with a local client looking to add a Telecom Support Analyst to their team. Join a great company culture and work with a...  ...job: Experience configuring, maintaining and supporting call center application Strong data analytics and reporting to provide... 
    Application
    Local area

    Hartwig Staffing

    Edmond, OK
    14 days ago
  • $19.5 - $20.5 per hour

     ...interactions for escalated matters Mobile telephony and device support Video Conference Unit Troubleshooting IP Telephony setup...  ...experience and strong focus on customer satisfaction. Call center experience. Experience in a technology support organization... 
    Application
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work
    Relocation
    Flexible hours

    Cayuse Holdings

    Oklahoma City, OK
    2 days ago
  •  ...missions moving Driven Team & Culture - Supportive, driven colleagues who support you...  ...Looking For The Technical Support Analyst will work within the IT operations division...  ...~ Proficient in Microsoft O365 Suite, Call Center unity desired ~ Desktop and Laptop... 
    Suggested
    Permanent employment
    Full time
    Contract work
    Work experience placement
    Local area
    Flexible hours

    FASTENER DISTRIBUTION HOLDINGS LLC

    Oklahoma City, OK
    4 days ago
  • $37.06k - $52.94k

     ..., seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of...  ...degree or equivalent practical experience in Customer Support or call center environment Bi-lingual (Spanish) Pay Range USD $37,055... 
    Application
    Full time
    Internship
    Local area
    Remote work
    Worldwide
    Flexible hours

    EBSCO Information Services

    Oklahoma City, OK
    4 days ago
  •  ...conversation, and self-service support tools. You will conduct...  ...weekly Service Desk report on call trends. This position...  ...- Customer service - Call center / help desk experience - Proficiency...  ...value analysis including seniority and merit systems, as well as... 
    Application
    Minimum wage
    Contract work
    Temporary work
    Work experience placement
    Remote work
    Night shift
    Weekend work

    MAXIMUS

    Oklahoma City, OK
    2 days ago
  •  ...Overview Summary/Objective The Support Technical Specialist I is a staff...  ...users through step-by-step solutions in a call center environment. Act as the initial contact...  ...friendly professional manner and assist senior technicians as needed. Follow defined... 
    Application
    Full time
    Work experience placement
    Work at office
    Monday to Friday

    Navanta, LLC

    Warr Acres, OK
    4 days ago
  •  ...review, plan and install and troubleshoot core vendor updates in a call center environment. Troubleshoot complex client and server...  ...technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and... 
    Application
    Full time
    Work experience placement
    Work at office
    Night shift
    Afternoon shift

    BankOnIT

    Oklahoma City, OK
    1 day ago
  •  ...Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance,...  ..., but not limited to, the SDOD Director, Call Center Manager, and COR. Provide administrative... 
    Contract work

    Leader Communications

    Oklahoma City, OK
    4 days ago
  • $94.4k - $266.3k

     ...requirements into contact center design, leveraging best...  ...providing guidance and support to ensure that proposed...  ...minimal direction from senior management Lead vision...  ..., Lex Integration, and Call Center Routing...  ...platforms (Genesys, Cisco, Avaya, Twilio, etc.) Experience... 
    Remote job
    Work at office
    Local area

    NeuraFlash LLC

    Oklahoma City, OK
    3 days ago
  • $52.9k - $68.69k

     ...Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated...  ...and knowledge article linkage within a formal service desk or call center. Relevant certifications such as CompTIA A+ or ITIL Foundation... 
    Contract work
    Work experience placement
    Work at office
    Remote work

    ASM Research, An Accenture Federal Services Company

    Oklahoma City, OK
    2 days ago
  • $65k

    Entry-level TriZetto Infrastructure Support Analyst Team: CIS-TriZetto Position Overview This position will provide hosting operations support...  ...management activities & network-related within the Data Center and remote customer locations. This position will require strong... 
    Application
    Hourly pay
    Temporary work
    Work at office
    Remote work
    Relocation

    Cognizant

    Oklahoma City, OK
    4 days ago
  •  ...IT systems. Working closely with the Tech Support Specialist, the System Administrator...  ...skills ~ Respectful, empathetic customer-centered support skills. Ability to translate end-...  ...receiving SMS messages and using modern apps. Must have a high-speed data connection at... 
    Application
    Full time
    Work at office

    DELAWARE RESOURCE GROUP OF OKLAHOMA

    Oklahoma City, OK
    5 days ago
  • PRINCIPLE CHOICE SOLUTIONS IT Support Analyst POSITION PURPOSE The IT Support Analyst is responsible for providing escalated technical support...  ...may be required specific to this department. Provide On-Call support as necessary. All other duties as assigned. KNOWLEDGE... 
    Application
    Work at office
    Local area
    Remote work

    Principle Choice Solutions LLC

    Oklahoma City, OK
    2 days ago
  • $70.35k - $196k

     ...Google’s GECX Contact Center as a Service (CCaaS) Solutions...  ...solutions, and support delivery teams in designing...  ...clients, supporting senior architects, and contributing...  ...AWS, Google, Genesys, Avaya, NICE etc. Minimum of...  ...observance, please call us toll free at 1 (877)... 
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Oklahoma City, OK
    1 day ago
  •  ...bonus programs, and payout timing specific to import insurance products. Applied accounting and financial reporting expertise supporting commission posting, reconciliation, audit validation, and management reporting. Demonstrated ability to interpret, apply, and... 
    Application

    American Fidelity

    Oklahoma City, OK
    3 days ago
  •  ...The End User Support Analyst provides support for all CFS Brand employees with their Windows based...  ...for the team Accountable for on-call support for incidents within the organization...  ...700,000 square feet of distribution center space in 4 U.S. facilities and the ability... 
    Application
    Work at office
    Remote work
    Relocation

    CFS Brands

    Oklahoma City, OK
    3 days ago
  • $65k

    A leading technology solutions provider is seeking an Entry-level TriZetto Infrastructure Support Analyst to provide vital support for enterprise management activities. The role entails strong technical knowledge, particularly in Microsoft Azure, and includes responsibilities... 
    Application

    Cognizant

    Oklahoma City, OK
    4 days ago
  •  ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries...  ...We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable... 
    Application
    Remote job
    Work experience placement
    Work at office

    MCI Military Recruitment

    Oklahoma City, OK
    24 days ago
  •  ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries...  ...We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable... 
    Application
    Remote job
    Work experience placement
    Work at office

    MCI Military Recruitment

    Oklahoma City, OK
    24 days ago
  •  ...multi-channel contact centers. We are in an exciting...  ...mentor sales operations analysts or data analysts, bringing...  ...recommendations to senior leadership based on data...  ...rates, and sales cycles to support revenue projections...  ...platforms More Information Verint Systems Inc. is an... 
    Work experience placement
    Local area

    Verint Systems

    Oklahoma City, OK
    2 days ago
  • $71k - $100k

     ...This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support,... 
    Application
    Contract work
    Work experience placement
    H1b
    Work at office

    SMX Corporation

    Oklahoma City, OK
    8 days ago
  •  ...technology requests from Executives and other senior leaders throughout the company. This role...  .... This position will also actively support enterprise mobility activities. Duties...  ...support activities. Participates in an on-call rotation to provide after hours and... 
    Application
    Local area
    Immediate start
    Weekend work

    Continental Resources

    Oklahoma City, OK
    8 days ago
  •  ...experience. Offer a minimum of 5 years of experience maintaining and supporting diverse technology environments. Demonstrate proven consulting...  ...ID, Purview, Compliance, device management, Azure IaaS, Azure App Services, and web application firewalls. Maintain a solid... 
    Application
    Work experience placement

    6AM City, LLC

    Oklahoma City, OK
    1 day ago
  •  ...Maximo Functional Support Analyst This position can be located in Houston (TX), Tulsa (OK) or Oklahoma City (OK). The Maximo Functional Support Analyst role is for supporting, implementing improvements, and maintaining Targa's Maximo Asset Management v7.6 (EAM) solution... 
    Application
    Remote work
    Night shift

    Targa

    Oklahoma City, OK
    3 days ago
  • $221.7k - $266k

     ...they unbox on day one, to the identity that gets them into the apps they use every day, to the network and conference rooms that connect...  ...self-service, identity-driven access workflows, AI-assisted support, and policy-as-code for endpoint and network management Partner... 
    Application
    Full time
    Work at office
    Remote work
    Shift work

    Confluent

    Oklahoma City, OK
    2 days ago
  • Responsibilities Work Experience: 3+ years in OKTA, Overall 7+ yrs Technology Stack: OKTA, Java Experience in IAM implementation or L3 level of support in Identity and Access Management (3+ years) Hands on implementing and supporting OKTA and any other IAM tools Knowledge of process... 
    Work experience placement

    TechDigital Group

    Oklahoma City, OK
    14 hours ago
  • $35.36k - $40.7k

     ...Call Center Representative - Oklahoma City, OK Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll... 
    Application
    Full time
    Live in
    Work at office
    Flexible hours

    Gainwell Technologies

    Oklahoma City, OK
    8 days ago
  •  ...Solutions Help Desk Specialist that provides first-level technical support to deliver a reliable and positive technology experience across...  ...meeting setup when needed Escalate more complex issues to senior team members as appropriate Follow established processes and... 
    Application
    Full time

    Jasco Products

    Oklahoma City, OK
    4 days ago
  •  ...Call Center Representative Customer Support Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.... 
    Application
    Flexible hours

    Enterprise Call Center

    Oklahoma City, OK
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Call Center Apps Support Analyst (Avaya/Verint). Be the first to apply!