Retail Sales Associate

Job Description

Job Description

Company Overview: Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance : Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: As a Retail Sales Associate, you will play a crucial role in driving sales and maintaining customer satisfaction. You will be responsible for assisting customers in locating and purchasing building materials, as well as providing product information and recommendations.

Key Responsibilities:

• Understand customer needs and provide appropriate product recommendations.

• Process sales transactions accurately and efficiently.
• Pull appropriate products from the sales floor or warehouse to stock shelves and set up displays while maintaining in presentable in stock position.
• Maintain a clean and organized store appearance.
• Receive, stock, and price merchandise according to company standards.
• Handle customer inquiries, complaints, and returns in a timely and efficient manner.
• Remain knowledgeable on products offered and discuss available options.
• Stay updated on industry trends and product knowledge to effectively assist customers.
• Comply with inventory control procedures.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Assist with loading, unloading, and occasional deliveries as needed.

Desired Skills, Knowledge, and Qualifications:

• Construction experience or construction sales experience preferred. 

• Basic math skills and ability to handle cash transactions.
• Computer Knowledgeable- Point of Sale Experience.
• Friendly outgoing personality.
• Able to lift 50lbs repeatedly.
• Ability to stand 10 plus hours a day.
• Self motivated and punctual.
• Strong customer service and customer resolutions are required.
• Good written and verbal communication skills.
• Problem solving and multi-tasking skills.
• Detail oriented.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.  We also offer our employees competitive pay as well as the benefits listed below:

Additional Benefits Include:

• Medical, Dental, and Vision Plans

• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.