Security Officer Lead

Job Description

Job Title: Security Officer Lead

Department: Security

Reports To: Risk Management Director

FLSA Status: Non-Exempt

Location: Redemption Church - San Jose

Schedule: Sunday through Thursday

Sunday: 8am-2pm (30 min lunch)

Monday through Thursday : 9am-5 : 30pm (30 min lunch)

Position Summary

The Security Officer Lead provides direct oversight of all daily security operations at Redemption Church. This position ensures the safety and protection of staff, congregants, volunteers, guests, and property through consistent patrols, active monitoring, and enforcement of church security policies. The Officer Lead maintains professionalism and discretion while serving as the on-duty point of contact for staff, volunteers, vendors, and law enforcement when necessary.

This position requires strict adherence to federal, state, and local security regulations, as well as Redemption Church's policies, procedures, and conduct standards. The Officer Lead is responsible for promoting a safe, welcoming environment that reflects the church's culture of hospitality while ensuring compliance with all legal and organizational safety protocols.

Essential Duties and Responsibilities

Daily Operations

• Conduct a complete walk-through of all campus facilities at the beginning of each shift to verify safety, security, and operational readiness.
• Perform regular door checks across all buildings (Main Sanctuary, Children's Building, Youth Building) to ensure proper security and functionality.
• Identify, respond to, and report any hazards, safety issues, or suspicious activity in accordance with state law and internal policy.
• Inspect facilities for damages or maintenance needs (lighting, locks, doors, windows, plumbing, etc.) and report them using the Asana Facilities Request Form.
• Maintain high visibility during patrols to deter unsafe or unauthorized activity while balancing thorough inspection coverage.
• Remain in full, approved uniform at all times; if armed, maintain current permits and ensure all actions comply with local, state, and federal firearm laws.
• Monitor and respond to all alarms, access control alerts, and CCTV activity, escalating issues as needed.
• Provide direction and supervision to the Watchman Volunteer Team during assigned service times.
• Engage courteously with congregants, volunteers, and staff, upholding Redemption's values of safety, respect, and hospitality.

End-of-Shift Responsibilities

• Conduct a full lockdown of campus buildings, confirming all doors and access points are secured.
• Document daily patrols, incidents, and end-of-shift findings in written reports.
• Communicate unresolved concerns or security issues to the next shift officer or Risk Management Director directly.

Patrol Vehicle, Equipment & Weapon Maintenance

• Maintain the patrol vehicle in safe, operational condition-fueling, cleaning, and servicing as required.
• Reconcile receipts and mileage logs through Ramp and submit maintenance requests via Asana.
• Clean and service assigned duty weapons in full compliance with Redemption's safety standards and all applicable firearm regulations.
• Secure all weapons, radios, keys, and church-issued equipment when not in use.

Vendor & Uniform Oversight

• Serve as primary point of contact for uniform and laundry vendor (Unifirst).
• Track, distribute, and maintain inventory of uniforms and ensure all items meet appearance and safety requirements.

Administrative Duties & Compliance

• Assist with secure bank deposits on scheduled days, following Redemption's transport and handling protocols.
• Conduct volunteer and staff background checks using Checkr.com and DOJ Live Scan, maintaining full confidentiality per state and federal privacy laws.
• Ensure all security activities, training, and enforcement actions comply with the California Penal Code, Department of Consumer Affairs (BSIS) regulations, and federal workplace safety standards (OSHA) as applicable.
• Accurately complete incident reports, patrol logs, hazard reports, and reconciliation records in a timely manner.
• Participate in policy and safety audits to ensure compliance with Redemption's internal risk management procedures.

Leadership & Collaboration

• Serve as shift lead, providing direction, mentorship, and accountability to other officers and Watchman volunteers.
• Act as first responder during emergencies-medical, fire, or security-related-following Redemption's Emergency Response Plan and notifying appropriate authorities as needed.
• Support training and skill development for Watchman volunteers (radio etiquette, emergency drills, scenario training) only with prior approval from leadership.
• Collaborate with church staff, facilities teams, and ministry leads to ensure a coordinated and consistent approach to safety.

Requirements

Qualifications

• Minimum 2-3 years of professional experience in security, law enforcement, or related field required.
• Familiarity with surveillance systems, access control, and incident response procedures.
• Demonstrated leadership and communication skills with a calm, professional demeanor.
• Must possess a valid driver's license and maintain insurable status.
• Must pass a comprehensive criminal background check.
• If armed, must maintain valid BSIS Exposed Firearm Permit and Guard Card in accordance with state law.
• Ability to complete required safety, policy, and compliance training as assigned.

Work Environment

• Role requires prolonged walking, standing, and patrolling indoors and outdoors.
• Shifts may include evenings, weekends, holidays, and occasional overtime.
• Must be prepared to respond to emergency situations, varying weather conditions, and periods of high activity during services and events.
• Work performed under limited supervision with high levels of discretion and responsibility.

Benefits

• Dental Insurance
• Health Insurance
• Vision Insurance
• Retirement Plan
• Paid time off