Service Desk Analyst

Beacon Hill

To Apply for this Job Click Here
Required Skills:
1+ year of experience working in a customer service or technical support role
Exposure to Windows & Mac devices
Experience documenting calls within a ticketing system
Experience with SLAs (Service Level Agreements) and metrics
Punctual and strong track record of attendance at previous jobs
Detail oriented and ability to follow directions
Experience working in a fast paced environment
Strong verbal, written and typing skills
Desired Skills:
Experience troubleshooting Active Directory issues
A+ and\/or Net+ certifications
Description of Role\/Responsibilities:
This Service Desk position is with a well-known organization in Columbus, Ohio and is a great opportunity for someone looking to gain more experience in an Enterprise-level technical support role. The right person for these positions needs to be flexible on the hours and days they are able to work and have experience documenting user issues This company offers a great team atmosphere and is willing to train the selected candidate on any technical issues\/hardware\/software that this person is not familiar with, pending they have the right attitude, are quick learners and reliable.

1473638 - NA_1790080329
To Apply for this Job Click Here

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Service Desk Analyst in Worthington, OH vacancy

Service Desk Analyst
...Job Title : Service Desk Analyst Location: Columbus, OH (Onsite) Contract & FTE Both Job Summary We are seeking a skilled Service Desk Analyst to provide first-level technical support to end users by resolving hardware, software, and IT service...
Suggested
Contract work
Remote work
AceStack LLC
Columbus, OH
1 day ago
Service Desk Analyst
...Service Desk Analyst Position Details: Job Title: Service Desk Analyst Location: Columbus, OH 43221 Duration: 4+ months (Strong possibility for an extension) Notes from Supervisor: • Communication Skills are extremely important with these roles. • Resources...
Suggested
For contractors
vTech Solution
Columbus, OH
3 days ago
Service Desk Analyst
...Provides a level of expertise to the Customer Support Services, which operates inbound call, outbound call, email, and/or web chat services, as well as back-office services. Displays an advanced understanding and focus on customer satisfaction and adherence to established...
Suggested
Contract work
Work at office
Local area
ASM Research, An Accenture Federal Services Company
Columbus, OH
1 day ago
Service Desk Analyst
$26.44 - $31.25 per hour
...Tired of job hopping? Looking for a place that will help you as much as you help them? Join Vorys as a Service Desk Analyst. The position provides technology support for all computer users at the Firm, via a variety of methods. Our growing IT department has a very long...
Suggested
Hourly pay
Work at office
Local area
Socket
Columbus, OH
4 days ago
Service Desk Analyst
...common thread across our associates is crafting the right tech-savvy solutions. Whether it’s Application Development, Infrastructure Services, Security, Enterprise Service Management or Interactive Design, we’re all about finding solutions that advance your career...
Suggested
Work at office
Remote work
Shift work
Star Seven Six, Ltd
Columbus, OH
3 days ago
Bilingual (Spanish/English) Service Desk Analyst
$18 per hour
Bilingual (Spanish/English) Service Desk Analyst Req number: R8653 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years...
Hourly pay
Full time
Apprenticeship
Work at office
Local area
Remote work
Worldwide
Weekday work
CAI
Columbus, OH
2 days ago
Sr. Systems Admin / Technical Specialist 1
Company Description Confidential Job Description Mandatory Skills: 1) Logon Procs 5+ years a) Create b) change 2) SCLM - Change Control 5+ years a) Create structures b) Maintain structures c) SCLM file maintenance 3) REXX routines ...
Full time
Charter Global
Columbus, OH
more than 2 months ago
JD Edwards Business Application Analyst
$1,000 - $2,000 per month
We are seeking a highly skilled and experienced JD Edwards Business Application Analyst to join our IT team. This role involves leading the analysis, design, implementation, and support of JD Edwards business applications across the organization. The ideal candidate will...
Immediate start
Relocation package
3 days per week
Worthington Enterprises
Columbus, OH
1 day ago
Technical Business Analyst
...organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of...
Minimum wage
Permanent employment
Contract work
Temporary work
Work experience placement
MAXIMUS
Columbus, OH
4 hours ago
Application Systems Senior Analyst
...738 Processing CenterJob DescriptionSenior Application Systems Analyst provides analytical, tier 2/3 technical support for business applications... ...• Analyze and improve the efficiency of various systems and services• Map data from one core system to another support conversion...
Full time
Work experience placement
Work at office
Northwest Bank
Columbus, OH
22 hours ago
Senior Technical Business Systems Analyst - Hybrid
...Genesis10 is currently seeking a Senior Technical Business Systems Analyst for a hybrid contract to hire opportunity with a Regional... ...between business and technology teams ~ Understanding of API services and service-based architectures ~ Experience supporting application...
Hourly pay
Permanent employment
Contract work
Genesis10
Columbus, OH
5 days ago
Kronos Technical Specialist (41276)
...like to have all qualified candidates interview face to face or Skype. Job Description- Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce...
Contract work
Immediate start
idealforce
Columbus, OH
4 days ago
Technical Specialist 4/TS4 (40749)
...Job Description- Act as an Infrastructure Operation (I/O) Manager and ensure that SLA’s and other performance metrics are met by our service partners- Help monitor and troubleshoot the technical performance of the OAKS ERP systems- Drive collaboration with our I/O Managed...
Contract work
Immediate start
idealforce
Columbus, OH
4 days ago
Technical Specialist 4/TS4 (41067)
...Enterprise Standard Fusion SOA and BPM Suites -Work with business analyst and stakeholders -Collaborate with architects, business... ...objects that exist in Oracle SOA production environments, e.g., web services, system designs and integrations.-Design and develop ESB/BPEL processes...
Contract work
Immediate start
idealforce
Columbus, OH
4 days ago
Technical Specialist 4/TS4 (40504)
...architecture and business cases for ongoing projects under the Information Security Architecture pillar of the Office of Information Services. As such this position would be responsible for proposing and documenting a security architecture to meet the vision and business...
Contract work
Work experience placement
Work at office
Immediate start
idealforce
Columbus, OH
4 days ago
Technical Specialist 4/TS4 (39960)
...authorization, impersonation, and auditing.A minimum of two (2) years of experience creating Extensible Markup Language (XML) Web Services.A minimum of one (1) year of experience creating and processing XML files.Experience, including environments, must be fully documented...
Contract work
Local area
Immediate start
idealforce
Columbus, OH
1 day ago
Therapeutic Support Technician
...Job Title Responsible for supporting the therapeutic milieu and/or providing individual TBS services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, safety is maintained...
Work experience placement
Flexible hours
Kids Thrive Inc
Columbus, OH
3 days ago
IT Business Analyst
...system implementation, coordinating with affected entities on rollout, communication, and training. Provide user support and help desk services for assigned systems, troubleshooting issues and facilitating resolution. Maintain and update system reference tables,...
PSI (Proteam Solutions)
Columbus, OH
3 days ago
IT Business Analyst
$55 - $65 per hour
...Title: IT Business Analyst Location: Columbus OH Position Type: Contract Compensation Pay Range:$55.00-$65.00... ...network connectivity. Define plans for infrastructure upgrades, service improvements, and technology implementations. Collaborate...
Contract work
Mitchell Martin
Columbus, OH
3 days ago
EHR Support Analyst
$54k - $69k
...We are seeking an EHR System Analyst! Central, OH Join our Team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral... ...Requirements: Prolonged periods of sitting at a desk and working on a computer is required Must be able to...
Temporary work
Work at office
Local area
Integratedservice
Columbus, OH
1 day ago
IT Business Analyst
...automated system design.Develop procedure and user manuals and monitor adherence to federal and state requirements.Provide help desk customer service and respond to user inquiries regarding system issues.Remain current in program policies and participate in developing...
For contractors
PSI (Proteam Solutions)
Columbus, OH
5 hours ago
IT Support Analyst
$43.7 - $53.94 per hour
...initiatives for technology at Upstart. From help desk inquiries to onboarding and off‑boarding... ...computer set‑up. As an IT Support Analyst you would play an instrumental role in ensuring... ...date via internal ticketing system (Jira Service Desk). Onboarding and off‑boarding of new...
Bi-weekly pay
Hourly pay
Temporary work
For contractors
Work experience placement
Summer work
Currently hiring
Work at office
Local area
Remote work
Work from home
UpStart
Columbus, OH
3 days ago
EHR Support Analyst
$54k - $69k
...Integrated Service for Behavioral Health (ISBH) is an innovative, community-oriented organization... ..., Marietta We are seeking an EHR System Analyst! Central, OH Join our Team! Integrated... ...: Prolonged periods of sitting at a desk and working on a computer is required Must...
Temporary work
Work at office
Local area
Integrated Services of Appalachian Ohio
Columbus, OH
2 days ago
IT Support Technician
...critical and non-critical hardware and software problems. Provide technical assistance to end users and support analysts. Respond to technology service desk trouble tickets to resolve computer problems. Document steps taken to diagnose and resolve customer problems...
PSI (Proteam Solutions)
Columbus, OH
5 hours ago
IT Support Analyst
...with the hands-on approach of a local company. IT Support Analyst We are seeking a detailoriented, customerfocused IT Support... ...Teams Rooms experience is preferred. ~ Strong customer service and communication skills. ~ Understanding of networking basics...
Local area
Remote work
Visa sponsorship
Work visa
Pepper Construction
Dublin, OH
2 days ago
Sr Business Data Analyst
$70k - $115k
...Senior Business Data Analyst The Sr Business Data Analyst role has a national salary range of $70,000 - $115,000. For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000. DHL Supply Chain offers multiple benefits including Medical...
DHL
Columbus, OH
4 days ago
Business Data Analyst II
$55k - $90k
...Business Data Analyst II The Business Data Analyst II role has a national salary range of $55,000 - $90,000. For roles within California... ...insights that improve performance, reduce costs, and enhance service levels. You'll collaborate with site leadership and key...
DHL
Columbus, OH
1 day ago
Technical Business Analyst
...Job Title: Technical Business Analyst Location: Onsite Columbus, GA Skills : Mandatory skills: SDLC ConceptsBusiness AnalysisRequirements ManagementProcess Focus, JCL, COBOL, SQL and Mainframe utilities. Preferred skills: Loyalty knowledge Years...
Ztek Consulting INC
Columbus, OH
15 hours ago
IT Support Specialist
IT Support SpecialistAt UpRys, we focus on helping small businesses and nonprofits achieve their goals through people, processes, and technology. We offer expertise in finance, operations, workforce management, technology, marketing, and leadership. Our team works together...
PSI (Proteam Solutions)
Columbus, OH
22 hours ago
IT Support Specialist (Help Desk)
...Staffing is seeking a customer-focused IT Support Specialist (Help Desk Technician) to support employees at our headquarters and across... ...explaining solutions to nontechnical users. Strong customer service, communication, and organizational skills. Ability to manage multiple...
Full time
Work at office
Remote work
Surge Staffing
Columbus, OH
5 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!