Customer Service Representative

Position Title Customer Service Representative This position offers an opportunity for a dedicated individual to join a collaborative team in a supportive environment. The role focuses on customer interactions, order processing, and inventory management, requiring a keen attention to detail and strong communication skills. Candidates will engage with clients and subcontractors, ensuring accurate order fulfillment and service delivery. The work atmosphere is friendly and team-oriented, promoting both personal and professional growth. This position is ideal for those who thrive in a structured yet light‑hearted workplace. Salary Range $55,000 - $65,000 / Year DOE Customer Service Responsibilities Answer phones and manage customer inquiries for approximately three hours daily Handle client order requests and service orders through email and phone Coordinate with subcontractors for quotes as needed Notify distributors regarding orders Assist with invoicing, managing around 150 documents monthly Ensure accuracy in part numbers and order numbers for fulfillment Provide backup support to the customer service department for parts ordering Customer Service Requirements 3-5 years of experience in order entry and customer service, particularly with large SKUs Proficiency in inventory management Strong numerical skills and attention to detail Excellent written communication abilities Technologically adept, with experience using a CRM Proficient in Excel (formulas) and Outlook Billing experience is preferred Benefits Medical plans with 75% coverage of employee premium after 90 days Dental and vision coverage One week of vacation in the first two years, increasing to two weeks in the third year One week of sick leave Seven paid holidays annually Quarterly bonuses based on company performance Annual reviews and potential raises If you are a Customer Service looking to take the next step in your career, apply now! #J-18808-Ljbffr